At a Glance
- Tasks: Coach and develop a high-performing team in the Fibre Telecoms industry.
- Company: Join Circet, a leader in innovative telecom solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Enjoy a vibrant workplace with a focus on health, safety, and quality assurance.
- Why this job: Make a real impact by guiding and mentoring engineers in a dynamic setting.
- Qualifications: GCSE or equivalent, with at least two years in Fibre Telecoms and strong coaching skills.
The predicted salary is between 36000 - 60000 £ per year.
We Are Hiring!
Circet\'s requires a Fibre Coach to join the team. You will join our high performing operations team and report to the Fibre Supervisor.
This role will cover the Southampton and Portsmouth regions (SO/PO).
Job Purpose
Primarily undertaking the principal Fibre Engineer role, the Coach will also support the Fibre Supervisor in the coaching and development of their team. The Coach will offer technical advice whilst Engineers are onsite and are responsible for ensuring organizational targets are being met.
Responsibilities
- Coach the team to correct any behaviours impacting on performance. Review any issues with the engineer, record the actions taken and if non compliance persists liaise with Managers to instigate a PIP.
- Investigate any complaints and provide details to the supervisor. Establish facts with the engineer concerned and carry out coaching if required.
- Be responsible for carrying out any Assurance VIP visits or special requests from SMC.
- Support supervisor with line manager duties as requested, or to provide holiday/sickness cover including carrying out absence/ return to work/ duty of care interviews and documenting these before sending to HR and Operations Managers.
- Assist supervisors with audits as requested, reporting back relevant feedback.
- Ensure all communications and briefings are read and understood by engineers.
- Pick up jobs as necessary to support the overall efficiency of the operation including engineer absence and Ad Hoc work.
- Work with the training department and Operations Managers to deliver training to the teams and upskill on new products, task types and clients.
- First point of contact and support for any New Starts on the team, providing a positive onboarding experience Responsible for audits such as Health & Safety, Van, Stock and Tools.
- Aid Stores Department with Leavers audits and LTU, de-stocking of vans and stock for new starts.
- Any other reasonable duties as required.
Requirements
- GCSE grade or Scottish equivalent
- Ability to coach employees. Ability to communicate fluently with the customers and should possess good customer service skills
- Minimum two years\' experience working within the Fibre Telecoms / Utilities industry preferably at a supervisor level
- Should possess ability to interpret technical issues through the non-technical description provided by their customers
- Good working Knowledge of work management systems and windows (Excel/Word)
- Excellent awareness of Health & Safety and Quality Assurance Procedures
- Willingness to embrace integrated model and new ways of working
- Effective Leadership and communication skills.
- Self-motivated, able to motivate others effectively Professional & technical expertise enthusiastic, passionate, patient and should be a critical thinker.
Fibre Coach (TOOB) in Southampton employer: Circet Group
Circet is an exceptional employer, offering a dynamic work environment in the vibrant regions of Southampton and Portsmouth. With a strong focus on employee development, our Fibre Coach role not only allows you to lead and mentor a high-performing team but also provides opportunities for personal growth through training and hands-on experience. Join us to be part of a supportive culture that values innovation, teamwork, and a commitment to excellence in the Fibre Telecoms industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fibre Coach (TOOB) in Southampton
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Circet Group and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Circet Group.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Fibre Coach (TOOB) in Southampton
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Circet Group.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Circet Group.
How to prepare for a job interview at Circet Group
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
