Retail Account Manager in London

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What will you be doing?

The Retail Account Manager is a crucial member of the Retail client team, and the ideal candidate would need to have a high degree of autonomy and problem-solving capabilities, an innovative and analytical mind, using innovative and inspiring insight to grow our client’s business, paired with superb organizational and interpersonal engagement skills to deliver an all-round excellent service to the Retail client.

Job Responsibilities

• Support client by producing outstanding insight that answers questions from supplied briefs (formal or informal).
• Scheduled work on reports or regular deliverables that ensure we are hitting agreed deadlines with the right data & insights where relevant.
• Available to support immediate ad hoc data and insight requests as well as proactive provision of insights and recommendations.
• Build your understanding of the industry and your clients as well as a wider perspective on the state of the South African FMCG landscape and what is affecting shoppers and retailer performance.
• Support the smooth running of the client and supplier platform by liaising closely with internal Circana departments to ensure any changes or technical developments are rolled out in a timely manner.
• Support the widespread usage of the Circana solutions within the client organisation through: Coordinating, executing, analysing, and presenting findings from available data assets, making relevant recommendations for potential opportunities and actionable next steps.
• Creating and presenting high-level insights Delivery of stakeholder engagement – training, usage tracking and presenting.
• Cut through data, issue clutter and identify to the client what is most important.
• Coordinate, execute, analyse and present findings from a variety of data sources, recommending potential action steps and additional opportunities.
• Support in the management of high quality ongoing analytic and ad-hoc requests – collaborating with peers.
• Effectively express content in writing and verbally.

Requirements

• 5+ years experience in FMCG data analytics, with a track record in point of sale, category management, loyalty and supply chain.
• 5+ years experience in managing a high performing team.
• Excellent knowledge of Excel, PowerPoint and Word, and be comfortable with large amounts of data.
• Ability to articulate complex technical knowledge of solutions in a simple impactful manner.
• Effective team player and proven ability to work remotely as well as onsite with clients across virtual and diverse teams.
• Leverages mutually beneficial relationships and networks both internally and externally.
• Strong project and workload management and proactive management of internal and external stakeholder expectations.
• Able to engage in a consultative manner with clients at all levels when helping solve/manage content deliverables and critical business challenges.
• Effective communication and interpersonal skills with the ability to adapt communication style to the audience and the ability to understand and respond to another’s point of view.
• Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
• Strong commercial acumen and appreciation of contractual obligations.