Item Coding Analyst in London

Let’s be unstoppable together! Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

What will you be doing? Based in South Africa, you will be working as part of the Circana APAC (Australia-based) Item Coding team. An Item Coding Analyst is responsible for adding new FMCG products from channels like supermarkets, drugstores, and gas stations into the system (Dictionary). The most important target is to make sure that the products with the highest sales are being added to the Dictionary and placed in the correct product group. By ensuring that the objective coding rules are being followed and kept up-to-date, the Dictionary Coding employee makes sure that new products will get coded with high quality.

The employee will be assigned to own product groups, whereby all important product characteristics like brand, flavour, package, size, etc. are being captured in the database. Different tools are available to ensure a consistent database which will be used as the input for client databases. The employee will grow towards a product group expert and will be available for questions from internal departments about product groups or individual EANS.

Job Responsibilities

• Assigning of new FMCG items into the correct product group
• Objective, accurate, consistent and correct coding of new FMCG products
• Identifying new trends and capturing those within your product groups
• Ongoing updating of coding rules to ensure relevancy and high quality
• Sharing daily updates during the DMS (Daily Standup)
• Replying on questions from both internal and external clients related to your product groups
• Co-operating with your team and other departments to ensure on-time delivery
• Improving team/individual KPIs
• Liaising with internal and external stakeholders
• Maintaining strong internal cross-departmental relationships with local and APAC colleagues
• Keeping all relevant documentation updated
• Follow the operational item Coding processes and identify improvement opportunities
• Actively seeks out client product performance in the market to keep relevant
• Display a solid understanding of the business and our service offerings
• Attends training, business updates, knowledge shares and team events as and when required
• Adheres to and enforces all relevant policies and procedures
• Communicates issues and deadlines to Manager and or team leads as required

Measures of Success

• Able to effectively work independently and in teams to deliver on client requirements accurately and on-time
• Showcase high levels of attention to detail
• Maintaining a high level of data quality
• Readily puts in whatever time and effort is required to achieve goals
• Prioritises workload and consistently meets established deadlines
• Works to remove barriers to collaboration while balancing the interests of multiple stakeholders
• Builds trust with local and global colleagues by having long-term view working relationships
• Able to gain support, including time and resources, towards solving client satisfaction and delivery issues

Requirements

• Ability to start work from 7:00 am to enable team meetings and handovers with APAC teams
• Associate’s degree (e.g. BCom/BSc)
• Working knowledge of Data Models is advantageous
• 2+ years FMCG or Data Management experience
• Excellent command of the English language
• Excellent verbal and written communication skills
• Time management
• Used to work with KPIs / targets
• Hands-on mentality, resourceful & results oriented
• Accurate, consistent, team player, flexible
• Analytically strong
• Proficient in Microsoft Office applications, especially Excel