Senior Insight Manager in England

Lets be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behaviour, and drive growth powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We are a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

What will you be doing? The Senior Insight Manager is a crucial member of the Retail team, utilising extensive industry knowledge to provide valuable insights to their clients. The ideal candidate will need to have an innovative and analytical mind to grow our clients businesses through inspiring insight, paired with superb interpersonal and engagement skills to deliver an all-round excellent service to clients.

Job Responsibilities

• Coordinates, executes, analyses, and presents findings from a variety of insight projects commissioned by the client, positioning in an influential manner recommendations, actions, and quantified new opportunities.
• Full understanding and the ability to articulate the value of the full range of Circana Group services, including Analytics, Shopper, Field and Technology Solutions.
• To act as a business consultant leveraging the breadth and execution of Circana solutions in the pursuit of delivering business growth and efficiencies.
• First point of contact for clients on day-to-day issues and champion the clients need within the wider Circana organisation.
• Drive engagement and penetration of Circana across all client functions through the execution of effective engagement strategies.
• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in retail to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana's proprietary platforms (e.g., Unify, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.

Requirements

• Able to engage in a consultative manner with clients at all levels when helping solve/manage content deliverables and critical business challenges.
• Demonstrated effective communication and interpersonal skills as demonstrated by the ability to use appropriate method to communicate with clients, professional presence, ability to understand and respond to another's point of view.
• Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
• Administrative accountability: financial and business reporting, adheres to corporate policies, meets deadlines on corporate initiatives surrounding personal development and input into business planning.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Travel to Manchester twice per week, occasional travel to Bracknell office.