Senior Insight Manager

Core Capabilities

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

This will involve working directly with one of Circana’s key CPG partner clients, one of our largest relationships, utilizing our extensive industry knowledge and data to provide valuable insights to solve their business challenges. The Senior Insight Manager is a crucial member of the team, and the ideal candidate would need to have a high degree of autonomy, curiosity, and problem-solving capabilities. The candidate should have a track record of using innovative and inspiring insight to grow client’s business, paired with superb organizational and interpersonal engagement skills to deliver an all-round excellent service. In the role you will be supported to become a high performing member of an ambitious, collaborative and career development focused team.

Job Responsibilities

• Coordinates, executes, analyses, and presents findings to a variety of the client’s business critical questions; positioning in an influential manner with recommendations, actions and quantified new opportunities.
• Act as a Circana and Category expert within the client to enable fact-based decision-making by fostering innovation and integrating customer, consumer and stakeholder perspectives.
• Support the client in their annual business planning cycle, as well as driving thought leadership to inspire and influence, providing valuable insights on current and emerging trends.
• Drive engagement and act as a business consultant leveraging the breadth of Circana solutions in the pursuit of delivering business growth and efficiencies.
• Develop and leverage strong, collaborative relationships with external and internal stakeholders to deliver an all-round positive client experience.
• First point of contact for clients on day-to-day issues and champion the clients need within the wider Circana organisation.

Requirements

• Prior experience in consumer or shopper insights is essential.
• Strong expertise in analytical and strategic thinking; the ability to creatively cut through data and clutter to identify what is most important to the client.
• Demonstrated effective communication and interpersonal skills as demonstrated by the ability to use appropriate methods to communicate with clients, professional presence, ability to understand and respond to another’s point of view.
• Builds and leverages mutually beneficial relationships and networks both internally and externally.
• Strong project and workload management as well as proactive management of internal and external stakeholder expectations.
• Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
• Effective team player and proven ability to work remotely as well as onsite with clients across virtual and diverse teams.

Location

This position can be located in the following area(s): UK with weekly travel to Gatwick Area.