Client Adoption & Reporting Specialist

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At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at .

What will you be doing?

In this role, you will be working within an existing team and be responsible for showcasing existing and new technology solutions and creating reporting content to specific Nestlé needs. Through showcasing the capability of our technology, it will inform our client users on the performance of their categories and brands as well as identify new opportunities for growth. Working alongside an experienced existing client team this role also involves collaborating with Circana\’s technology & reporting teams.

Job Responsibilities

• Work with client stakeholders to understand needs, scope, design, build and deliver impactful, automated content within the Circana technology platform.
• Continuously review and update content to meet changing clients’ needs and fully take advantage of the benefits of the latest technology releases available.
• Support with implementing training both virtually and in-person as well as building an online platform for training and coaching.
• Understand new technology capabilities and support with delivering training to users that will maximize its utility.
• Develop and leverage strong, collaborative relationships with external and internal stakeholders and work closely with other Circana functions to deliver a positive client experience that will contribute to client retention.

Requirements

• Experience in using technology to extract, visualize and tell stories using market measurements data, including shopper.
• Strong organizational skills, workload management and the ability to proactively manage internal & external stakeholder expectations.
• Demonstrate effective communication and interpersonal skills as shown by the ability to communicate with clients, maintain a professional presence, and understand and respond to others’ viewpoints.
• Demonstrated resilience and sound judgment in dealing with business and corporate challenges and change.
• Administrative accountability: adheres to corporate policies, meets deadlines on corporate initiatives surrounding personal development and input into business planning.

Circana Behaviours

As well as the technical skills, experience, and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): UK (Southeast preferred to be onsite in Nestle offices).

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries: Market Research

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