At a Glance
- Tasks: Assist customers with bookings and enquiries at our vibrant lifestyle centre.
- Company: Join the friendly team at Longwell Green Active Lifestyle Centre.
- Benefits: Flexible working hours, dynamic environment, and opportunities for personal growth.
- Other info: Various shifts available, including mornings, evenings, and weekends.
- Why this job: Be part of a lively team and make a difference in customer experiences.
- Qualifications: Strong communication skills and IT knowledge, especially in Microsoft applications.
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting opportunity to join our Customer Services Team at Longwell Green Active Lifestyle Centre!
As a Customer Services Advisor you will...
- Be responsible for making bookings and payment for activities at the centre.
- Handle general and sales enquiries from customers.
We want to hear from you if you are...
- Someone who is friendly and dynamic, with strong communication skills - who thrives in a fast paced environment!
- Someone who has knowledge of IT applications including Outlook, Microsoft packages and booking systems.
Hours Available Include
Various hours which may include: mornings, evenings and weekends
Please download the job description from the right hand side of the advert on our website for full details of the role's duties, responsibilities and selection criteria.
Applications close at 8:00am on 15th July 2026.
We are open to requests for flexible working – please get in contact with the HR team on 01454 279940 should you wish to discuss this further or have any questions.
Customer Services Advisor in Bristol employer: Circadian Trust
Joining our Customer Services Team at Longwell Green Active Lifestyle Centre means becoming part of a vibrant community dedicated to promoting an active lifestyle. We offer a supportive work culture that values flexibility, allowing you to balance your personal and professional life while providing opportunities for growth and development in customer service skills. With a focus on teamwork and a friendly atmosphere, you'll find this role both meaningful and rewarding as you engage with our diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Advisor in Bristol
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Circadian Trust. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Circadian Trust before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Services Advisor in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Circadian Trust:Your cover letter is your chance to shine! Tell us why you want to work at Circadian Trust specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Circadian Trust!
How to prepare for a job interview at Circadian Trust
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
