At a Glance
- Tasks: Provide top-notch customer service via phone and email at Yate Active Centre.
- Company: Join a friendly team at Yate Active Centre, part of Circadian Trust.
- Benefits: Flexible working hours and a supportive work environment.
- Other info: 7.5 hours every Tuesday with opportunities for growth.
- Why this job: Perfect for those who love helping others and enjoy a dynamic role.
- Qualifications: Great phone skills and basic IT knowledge required.
The predicted salary is between 10.8 - 13.2 £ per hour.
We have an exciting opportunity to join our Contact Centre Team at Yate Active Centre!
As a Contact Centre Advisor your duties will include...
- Providing an efficient and effective telephone answering service
- Answering queries from customers via email and the telephone
- Taking payments using Circadian Trust’s electronic point of sale system
We want to hear from you if you...
- Have an excellent telephone manner
• Are friendly and enthusiastic about what you do!
- Have knowledge of IT applications including Outlook, Microsoft packages and booking systems.
Hours available
7.5 hours every Tuesday
Applications close for this role on Monday 24th August 2026 at 8.00am.
Interviews will take place on 2nd September.
We are open to requests for flexible working – please get in contact with the HR team on 01454 279940 should you wish to discuss this further or have any questions.
Contact Centre Advisor in Bristol employer: Circadian Trust
At Yate Active Lifestyle Centre, we pride ourselves on being an exceptional employer that prioritises your professional development and well-being. Our supportive work culture fosters a passion for health and fitness, offering flexible working options and opportunities for career growth, all while making a meaningful impact in the community. Join us and experience a rewarding career where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Contact Centre Advisor in Bristol
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Circadian Trust and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Circadian Trust and let us see your personality shine through!
We think you need these skills to ace Contact Centre Advisor in Bristol
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Circadian Trust.
Get Familiar with Our Brand:Before applying, take some time to learn about Circadian Trust and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Circadian Trust
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Circadian Trust.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Circadian Trust will surely appreciate.
