At a Glance
- Tasks: Lead the customer journey and drive growth at our Active Lifestyle Centres.
- Company: Join Circadian Trust, a people-focused organisation making a positive community impact.
- Benefits: Enjoy a competitive salary, great work-life balance, and free access to facilities.
- Other info: Autonomous role with opportunities for innovation and career growth.
- Why this job: Make a real difference in community health while shaping the future of leisure.
- Qualifications: Proven experience in leisure or hospitality, with strong interpersonal and commercial skills.
The predicted salary is between 45091 - 45091 £ per year.
Head of Sales & Experience – Thornbury (Bristol)
Take full ownership of the customer journey at the Active Lifestyle Centres in South Gloucestershire.
Drive commercial growth while making a genuine difference to our community’s health and wellbeing.
About Circadian Trust
Circadian Trust operates Active Lifestyle Centres in South Gloucestershire; large leisure facilities attracting over 2.5 million visitors a year.
Renowned as a people focused trust, Active Lifestyle Centres have a mission of \"Making a positive difference to our communities by inspiring active lifestyles for all.\"
What You'll Be Doing
You will own the end-to-end customer journey, maximising growth through both sales, experience and retention initiatives.
- Develop sales and customer experience processes.
- Look for innovative solutions, embracing new technology.
- Seek and drive new business opportunities.
- Act as a coach and mentor to the operational teams, inspecting standards and inspiring change.
- A member of the senior management team with full accountability and autonomy for a central area of the business.
What We're Looking For
You'll have a proven track record in a fast paced leisure, hospitality or related sector.
Your commercial acumen and ideas will help drive our continued growth whilst recognising our over-arching goal of getting more people active.
- Exceptional interpersonal skills.
- Commercially astute, but service-driven.
- Innovative, passionate, and wanting to make a difference.
- The ability to understand the motivation of staff and customers and develop sales and experience processes that grow our customer base and keep customers for longer.
- A NVQ Level 4 / bachelor’s degree in a related discipline, or equivalent relevant professional qualification.
- As least 5 years’ experience in a similar role within the leisure industry or related leisure, hospitality or cultural setting.
What's On Offer
- Competitive salary.
- 37 hours per week role. A great work life balance.
- Access to world-class facilities in a non-intimidating setting.
- A highly autonomous role within an award winning company.
- Free access to our facilities.
- Discounted family memberships.
Ready to shape the future of community leisure while driving real commercial impact? Apply now to join our team!
Head of Sales & Experience – Thornbury (Bristol) in Bath employer: Circadian Trust
At Yate Active Lifestyle Centre, we pride ourselves on being an exceptional employer that prioritises your professional development and well-being. Our supportive work culture fosters a passion for health and fitness, offering flexible working options and opportunities for career growth, all while making a meaningful impact in the community. Join us and experience a rewarding career where your contributions truly matter.
