At a Glance
- Tasks: Lead Japan's ecommerce strategy, driving growth and optimising customer journeys.
- Company: Join THG, a global leader in beauty and sports nutrition ecommerce.
- Benefits: Enjoy 25 days annual leave, enhanced pay, and wellbeing support.
- Other info: Access bespoke development programmes and enjoy great staff discounts.
- Why this job: Make a real impact in a fast-paced, innovative environment.
- Qualifications: 4+ years in ecommerce with strong analytical and leadership skills.
The predicted salary is between 49500 - 60500 £ per year.
As Ecommerce Manager Japan, you will take ownership of Japan's digital trading performance and customer journey, ensuring best-in-class ecommerce execution., Ecommerce Strategy & Growth
- Develop and execute the ecommerce growth strategy for the Japan market
- Drive revenue growth, conversion optimisation, and customer acquisition initiatives
- Identify new commercial opportunities to increase online sales performance
- Website Trading & Merchandising
- Manage day-to-day trading performance across the Japanese ecommerce platform
- Optimise product merchandising, site navigation, and landing pages
- Build promotional calendars aligned with seasonal campaigns and product launches
- Performance Marketing Collaboration
- Partner closely with paid media, CRM, SEO, and affiliate teams to maximise traffic and ROI
- Align digital marketing campaigns with ecommerce sales objectives
- Support customer retention and loyalty strategies
- Customer Experience Optimisation
- Continuously improve website UX and customer purchase journey
- Analyse user behaviour and identify friction points impacting conversion
- Implement A/B testing and conversion rate optimisation initiatives
- Data & Performance Analysis
- Monitor daily, weekly, and monthly ecommerce KPIs
- Analyse website traffic, customer behaviour, conversion funnel, and campaign performance
- Produce insights and recommendations to improve commercial performance
- Market & Localisation Management
- Ensure all ecommerce content and campaigns are fully localised for Japanese consumers
- Monitor local market trends, competitor activity, and customer preferences
- Collaborate with global teams to adapt international strategies for the local market
- 4+ years experience in ecommerce, digital trading, or online retail management
- Proven track record driving online revenue growth in ecommerce businesses
- Strong understanding of ecommerce KPIs including conversion rate, AOV, CAC, retention, and ROAS
- Experience managing website merchandising and digital trading calendars
- Strong analytical skills with experience using Google Analytics, Shopify, Adobe Analytics, or similar platforms
- Experience working cross-functionally with marketing, CRM, and product teams
- Native or fluent Japanese language skills
- Strong business-level English communication skills
- Preferred
- Experience working in health, fitness, beauty, lifestyle, or FMCG brands
- Experience in DTC (Direct-to-Consumer) ecommerce brands
- Understanding of Japanese digital consumer behaviour and local ecommerce trends
- Experience with CRO, A/B testing, and UX optimisation
- What You’ll Bring
- Commercial mindset with strong revenue ownership mentality
- Data-driven decision-making skills
- Entrepreneurial attitude with strong problem-solving ability
- Passion for ecommerce innovation and digital growth
- Ability to thrive in a fast-moving international environment
- Strong stakeholder management and leadership skills
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster.
What are you waiting for?, THG is proud to be a Disability Confident Committed employer.
If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
- Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Develop your expertise through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12 months
- Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 24/7 Employee Assistance Programme (EAP), which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1,000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
- We are an equal opportunities employer.
- #J-18808-Ljbffr
Ecommerce Manager Japan employer: CIPS
CIPS is an exceptional employer, offering a dynamic work environment in Peterborough where you can thrive as an Assessment Operations Co-ordinator. With a strong focus on employee development and a collaborative culture, you'll enjoy generous benefits such as 25 days of holiday, private medical insurance, and access to excellent facilities including a gym. Join us to be part of a global organisation that values your contributions and supports your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager Japan
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like CIPS are looking for when hiring for a Ecommerce Manager Japan.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to CIPS for the Ecommerce Manager Japan, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at CIPS as a Ecommerce Manager Japan, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out CIPS’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager Japan.
We think you need these skills to ace Ecommerce Manager Japan
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at CIPS, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with CIPS's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at CIPS. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at CIPS
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that CIPS uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at CIPS. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
