At a Glance
- Tasks: Enhance customer satisfaction and mentor payroll administrators in a remote-first role.
- Company: Ciphr, a forward-thinking company focused on customer success.
- Benefits: Flexible working arrangements, generous leave, and professional development opportunities.
- Why this job: Make a real impact by improving onboarding experiences and building strong customer relationships.
- Qualifications: Strong customer focus, organisational skills, and mentoring experience.
The predicted salary is between 40000 - 50000 Β£ per year.
Ciphr is seeking a Payroll Experience Manager to enhance customer satisfaction and drive team excellence. This remote-first role requires the manager to occasionally work in Reading, focusing on building strong customer relationships, improving onboarding experiences, and coaching payroll administrators.
The ideal candidate will demonstrate a strong customer focus, organizational skills, and the ability to effectively mentor team members.
Ciphr offers a comprehensive benefits package, including flexible working arrangements, generous leave, and opportunities for professional development.
Payroll Experience Lead β Remote & Customer Success in Reading employer: Ciphr
Ciphr is an exceptional employer that prioritises employee satisfaction and professional growth, making it an ideal place for those looking to thrive in a remote-first environment. With a strong focus on customer success, the company fosters a collaborative work culture, offering flexible working arrangements, generous leave, and ample opportunities for career development. Working from Reading occasionally allows employees to connect with their team while enjoying the benefits of a supportive and dynamic workplace.