At a Glance
- Tasks: Support store management and deliver exceptional customer experiences with our premium chocolate products.
- Company: Join a top-rated chocolate manufacturer with a vibrant culture and iconic brands.
- Benefits: Enjoy competitive pay, bonuses, chocolate perks, and a birthday day off!
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a passionate team that makes every moment special with chocolate.
- Qualifications: Retail experience preferred; a love for chocolate and teamwork is essential.
The predicted salary is between 30000 - 40000 € per year.
We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.
We have an exciting opportunity where you could be a part of our incredible team. In this role you will:
- Support the store management team towards the accomplishment of the retail plan
- Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies
- Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations every day
- Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action
This role is based in Piccadilly Circus and is 20 hours per week.
Key Responsibilities
- Maximising Sales Turnover and Store Profitability to Grow and Drive the Business Forward
- Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets
- Collaborate with store management team on opportunities for key trading periods
- Delivering and Developing Operational Excellence
- Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store
- Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
- Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all
- Escalate issues to the store management team when necessary in a timely manner
- Delivering Outstanding Premium Visibility and Communication with our Customers
- Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture
- Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice
- Maintain monthly visual merchandising plan to company standard
- Stay informed of current trends and contribute to weekly Competitor Watch of the local market place
- Understand and actively anticipate consumer needs and go the extra mile to delight customers
- Leading for an Inspiring Place to Work
- Take responsibility for developing your own skills and capability and support a learning culture
- Collaborate with line manager in order to achieve your own agreed PDP objectives
- Participate in monthly 1-2-1s with your line manager to guide your own performance
- Work with line manager to resolve personal performance issues in a timely manner
- Align with line manager on action plans from personal performance reviews
Ice Cream and Drinks Responsibilities
- Follow food safety and health safety requirements at all times.
- Be knowledgeable and confident about the products that are served.
- Produce and prepare all the products in line with brand standards.
What experience you’ll bring
- Proven experience within a retail organisation is preferable, as is a genuine love of all that a career in retail has to offer
- Proven track record of delivering performance at a high level within a team
- Numerate with good analytical and IT skills
- A highly motivated self-starter, with a drive for results
- Excellent interpersonal skills, able to build relationships internally and externally
- An infectious can do attitude – ready to try new things and enthuse everyone you meet
Being yourself every day
We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.
Living our values everyday
At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.
What you can expect from us
In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including: competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more!
Sales Assistant (Ice Cream and Drinks) in London employer: CIPHR Limited.
At Lindt UK, we pride ourselves on being a Top 20 Great Place to Work, where our unique values-led culture fosters collaboration and personal growth. As a Sales Assistant in our Piccadilly Circus store, you'll enjoy a supportive environment that encourages you to thrive while delivering exceptional customer experiences with our iconic chocolate brands. With competitive benefits including a chocolate allowance, birthday day off, and opportunities for professional development, joining our team means being part of a passionate community dedicated to enchanting the world with chocolate.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant (Ice Cream and Drinks) in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Lindt's history and values. Show us that you’re not just another candidate but someone who genuinely connects with our mission to enchant the world with chocolate.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be the face of Lindt. Think of examples where you've gone the extra mile for customers and be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! While we have a 'dress for your day' policy, showing up looking smart and professional can make a great first impression. It shows us you care about the role and the brand.
✨Tip Number 4
Don’t forget to ask questions! We love candidates who are curious. Prepare some thoughtful questions about the team, the store, or even our products. It shows you’re engaged and excited about the opportunity!
We think you need these skills to ace Sales Assistant (Ice Cream and Drinks) in London
Some tips for your application 🫡
Show Your Passion for Chocolate:When you're writing your application, let your love for chocolate shine through! Mention any experiences or moments that highlight why you’re excited about working with a brand like Lindt. We want to see that enthusiasm!
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Sales Assistant role. Highlight your retail experience and how it relates to maximising sales and delivering excellent customer service. We love seeing how you fit into our team!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique story and what makes you a great fit for our culture at Lindt. Remember, we want to know the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our incredible team!
How to prepare for a job interview at CIPHR Limited.
✨Know Your Chocolate
Before the interview, brush up on your knowledge of the company's products, especially their iconic brands like LINDOR and GOLD BUNNY. Being able to discuss these products with enthusiasm will show your genuine interest in the role and the brand.
✨Show Your Sales Savvy
Prepare examples from your past experiences where you've maximised sales or improved store performance. Think about specific strategies you used and how they contributed to the overall success of the team. This will demonstrate your ability to drive results.
✨Emphasise Teamwork
Since collaboration is key in this role, be ready to share instances where you've worked effectively within a team. Highlight how you contributed to a positive team environment and how you can bring that same energy to the Lindt team.
✨Be Customer-Centric
Prepare to discuss how you would embody the Lindt Service proposition. Think of ways you've gone above and beyond for customers in the past and how you can apply that to create memorable experiences for Lindt's customers.
