Project Development Support Administrator

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Project Support Administrator

Circa £25,000 + benefits

6-month fixed term contract

Full time (35 hours per week)

Wimbledon (flexible and hybrid working)

The role

As a Project Support Administrator, you will support the Learning team in maintaining, updating and quality checking our range of learning products to ensure they are at a high standard for our members. In addition, you’ll be a key part of ensuring our processes and projects run smoothly, ensuring documentation is updated and team members and other stakeholders are kept informed of progress throughout.

What you’ll be doing

1. Providing product support by maintaining slide decks, workbooks and other resources for delivery of the CIPD’s learning.
2. Ensuring brand compliance, quality checking spelling, grammar and links.
3. Checking presentational aspects of slide design are at the required standard, including for accessibility.
4. Identifying when changes are required that may require clarification with subject matter experts.
5. Supporting on other project tasks, such as documentation.
6. Liaising with internal and external stakeholders and keeping project momentum moving.
7. Raising purchase orders for work undertaken by external contributors.
8. Proactively identifying opportunities for efficiency and improvement in the processes and ways of working in the Learning team.

What you’ll need to be successful

1. Previous administrative experience and experience of delivering tasks/projects to strict deadlines.
2. Experience of responding to internal and external stakeholder queries and supporting resolving challenges with customer and business focus.
3. Experience of performing quality assurance actions on learning products and services or comparable documentation and presentations.
4. Experience of PowerPoint and an understanding of visual design (guidance will be given on the CIPD’s specific brand requirements, along with assets).
5. Exceptional attention to detail.
6. Logical, detailed and organised approach to work.
7. Excellent interpersonal skills, including experience of working with a wide group of internal stakeholders.
8. Excellent communication skills – written and oral.
9. Experienced in using technology such as Teams and SharePoint.
10. Excellent time management skills and the ability to effectively prioritise tasks to ensure timely completion of projects and efficient use of resources.
11. Able and willing to operate flexibly, and switch priorities as required in the team.

About us

We’ve been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for HR, L&D, OD and all people professionals – experts in people, work and change. With over 160,000 members globally – and a growing community using our research, insights and learning – we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.

We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday with an option to buy and sell days, personal development allowance, access to an award-winning pension scheme and a commitment to wellbeing including a cashback health scheme.

CIPD: valuing everyone as an individual. The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status (class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that a diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.

We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.

Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.

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