Account Handler

Company Description

CIP Insurance Brokers Ltd is a second-generation local insurance brokerage with over 40 years of experience. We provide tailored insurance cover specific to our clients\’ needs across Northern Ireland, with offices in Crumlin, Portadown, Belfast, and Ballyclare. Our growth is driven by our personal service and competitive rates, many of which are exclusive to members of the Provincewide marketing group, one of the largest independent broking organisations in Northern Ireland. We offer a variety of specialist schemes, including private car, taxi, motor trade, and more.

Role Description

This is a full-time on-site role for an Account Handler located in Crumlin. The Account Handler will be responsible for managing customer accounts, providing excellent customer service, handling insurance renewals, and developing and maintaining relationships with clients. Daily tasks include processing insurance policies, coordinating with insurance underwriters, and ensuring all client requirements are met efficiently.

Qualifications

• Experience in Customer Service and Account Management in Commercial Insurance 3 years+
• Knowledge of Insurance and Insurance Brokerage
• Proven ability in handling Renewals
• Excellent interpersonal and communication skills
• A keen attention to detail and strong organizational skills
• Ability to work effectively both independently and as part of a team
• Cert CII or working towards an insurance qualification is a plus