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- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join a dynamic team in a thriving company with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and great perks.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Flexible shifts and opportunities for career advancement await you.
The predicted salary is between 26000 - 26000 £ per year.
Location: Cambridge, Cambridgeshire, CB1 1HW
Salary: £26,000 per annum + Benefits
Hours: 37.5 hours per week including some weekends and evenings (shifts patterns: 4pm -12am, 12pm-8pm, 6am-2pm and 9am-5pm)
Contract: Full Time, Permanent
Are you experienced in customer service with good oral communication and organisational skills? Would you like to join a highly reputable team?
Customer Service Agent in Newton employer: Cintra Language Services Group
Contact Detail:
Cintra Language Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent in Newton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us see that you're not just looking for any job, but that you're genuinely interested in being part of our team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Agent, you'll need to be clear and friendly. Try role-playing common customer scenarios with a friend or family member to build your confidence before the big day.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you turned a negative situation into a positive one. We love hearing about how you’ve made customers happy!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and really want to join our team.
We think you need these skills to ace Customer Service Agent in Newton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of interaction, make sure your written application reflects your excellent communication skills. Clear, concise, and engaging writing will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Cintra Language Services Group
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss your previous experiences and how they relate to the role. Think about specific examples where you’ve turned a negative customer experience into a positive one.
✨Show Off Your Communication Skills
Since this role requires excellent oral communication, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering common interview questions.
✨Understand the Shift Patterns
Familiarise yourself with the shift patterns mentioned in the job description. Be prepared to discuss your availability and how you can manage your time effectively across different shifts. This shows that you’re serious about the role and can adapt to their needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It demonstrates your interest in the position and helps you gauge if it’s the right fit for you.
