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- Tasks: Assist customers with inquiries and provide top-notch service in a hybrid working environment.
- Company: Join a dynamic team in a leading customer service company.
- Benefits: Enjoy a competitive salary, flexible hours, and great benefits.
- Why this job: Make a difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and strong communication skills required.
- Other info: Flexible shift patterns and opportunities for career advancement.
Location: Cambridge, Cambridgeshire, CB1 1HW
Salary: £26,000 per annum + Benefits
Hours: 37.5 hours per week including some weekends and evenings (shifts patterns: 4pm -12am, 12pm-8pm, 6am-2pm and 9am-5pm)
Contract: Full Time, Permanent
Are you experienced in customer service with good oral communication and organisational skills? Would you like to join a highly reputable team?
Customer Service Agent in Cambridge employer: Cintra Language Services Group
Contact Detail:
Cintra Language Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Agent in Cambridge
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us connect with the hiring team and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills! Since this is a customer service role, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or using online resources to sharpen those skills.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've excelled in customer service. We want to hear about how you handled challenges and made customers happy—this will set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Agent in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role requires great oral communication, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Cintra Language Services Group
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Companies love to hear about your problem-solving skills and how you keep customers happy!
✨Show Off Your Communication Skills
Since this role requires excellent oral communication, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts. Remember, it’s all about making a great impression!
✨Understand the Shift Patterns
Familiarise yourself with the shift patterns mentioned in the job description. Be prepared to discuss your availability and how you can adapt to different working hours. Showing flexibility can really set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You could ask about team dynamics or how success is measured in the customer service department. It’s a great way to engage with your interviewer!
