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For Companies At a Glance
- Tasks: Manage and deliver product content for users and internal teams.
- Company: Cintra provides award-winning payroll solutions to over 1000 clients.
- Benefits: Enjoy hybrid working, competitive salary, wellbeing support, and career development opportunities.
- Why this job: Shape user experiences and collaborate with creative teams in a vibrant environment.
- Qualifications: Experience in product content creation, strong writing skills, and familiarity with digital tools required.
- Other info: This is a two-year fixed-term contract with potential for growth.
The predicted salary is between 29000 - 41000 £ per year.
Join our Product Development team as a Product Information Manager!
Application Deadline: 27 June 2025
Department: Development
Location: Hybrid / Remote
Compensation: £35,000 - £45,000 / year
We are Cintra, known for our award-winning software that delivers payroll solutions to over 1000 clients. The Product Information Manager will play a key role in shaping how our users understand, adopt, and succeed with our payroll and HR solutions.
The role is offered as an initial two-year fixed-term contract.
The Opportunity
We are seeking a Product Information Manager to join our Product Team. Reporting to the Head of Product, this role is responsible for managing and delivering all product related content, both for external users and internal teams. This is a great opportunity to take ownership of our product content and play a key role in shaping the end user and internal experience. You’ll create and maintain clear, user focused content from product descriptions and help centre articles to internal FAQs, ensuring it’s accurate, accessible, and aligned with product updates.
Working closely with cross functional teams, you’ll deliver content that reflects our brand voice and supports both customers and internal teams. You’ll manage our knowledge base, contribute to internal enablement materials, and explore AI tools to scale and enhance content creation.
About You
You’re an experienced product content specialist or technical writer with a strong background in creating clear, high quality documentation for digital products. Your writing is precise, user focused and able to distill complex concepts into simple, accessible content. You’re a confident communicator who collaborates well with subject matter experts and cross functional teams, and you’re highly organised, capable of managing multiple projects in a fast paced environment. Technically adept, you’re comfortable using tools like Confluence, Freshdesk, and other content platforms, and you pick up new software quickly. Ideally, you bring experience with B2B SaaS, especially in payroll, HR, or finance and have a strong interest in content design and UX writing.
What’s in it for me?
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:
- Salary of £35,000 - £45,000 depending on experience and skills.
- Hybrid and flexible working arrangements supporting your work-life balance.
- Employer matched pension contribution to 5%.
- Wellbeing support through our company paid cash plan and employee assistance program which includes spa and gym discounts.
- Onsite discounted parking.
- And more!
We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.
Further details of the role can be found linked in the Job Description. Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at anytime should there be a high volume of applications.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Product Management and Marketing
Industries: Human Resources
Product Information Manager employer: Cintra HR & Payroll Services
Contact Detail:
Cintra HR & Payroll Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Information Manager
✨Tip Number 1
Familiarise yourself with Cintra's products and services. Understanding their payroll and HR solutions will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Cintra on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Product Information Manager role.
✨Tip Number 3
Showcase your experience with content management tools like Confluence and Freshdesk during your discussions. Being able to speak confidently about your technical skills will set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully collaborated with cross-functional teams in the past. Highlighting your teamwork skills will be crucial, as this role involves working closely with various departments.
We think you need these skills to ace Product Information Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Information Manager. Familiarise yourself with the key skills required, such as creating user-focused content and collaborating with cross-functional teams.
Tailor Your CV: Customise your CV to highlight relevant experience in product content creation, technical writing, and any familiarity with tools like Confluence or Freshdesk. Emphasise your ability to distil complex concepts into accessible content.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for product information management. Mention specific examples of how you've successfully created clear documentation in the past and how you can contribute to Cintra's goals.
Proofread Your Application: Ensure your application is free from errors. A well-written application reflects your attention to detail, which is crucial for the role. Consider asking a friend or colleague to review it before submission.
How to prepare for a job interview at Cintra HR & Payroll Services
✨Understand the Product
Before your interview, make sure you have a solid understanding of Cintra's payroll and HR solutions. Familiarise yourself with their software offerings and think about how your experience aligns with their products.
✨Showcase Your Writing Skills
As a Product Information Manager, your writing will be crucial. Prepare samples of your previous work that demonstrate your ability to create clear, user-focused content. Be ready to discuss your writing process and how you ensure accuracy and accessibility.
✨Highlight Collaboration Experience
This role involves working closely with cross-functional teams. Be prepared to share examples of how you've successfully collaborated with others in the past, particularly with subject matter experts, to produce high-quality documentation.
✨Prepare for Technical Questions
Since the position requires familiarity with tools like Confluence and Freshdesk, brush up on these platforms. Be ready to discuss your technical skills and how you've used similar tools in your previous roles to manage content effectively.
