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- Tasks: Provide exceptional customer service and support for payroll solutions.
- Company: A growing payroll solutions provider based in Newcastle upon Tyne.
- Benefits: Competitive salary, hybrid working, and various employee perks.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Strong communication skills and understanding of payroll processes.
- Other info: Flexible hours and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A growing payroll solutions provider in Newcastle upon Tyne is seeking a Support Consultant to provide top-notch customer service and support. The role requires excellent communication skills, understanding of payroll, and the ability to handle pressure. You will ensure client relationships are nurtured and maintain knowledge of company products. This position offers a competitive salary and hybrid working arrangements, along with various employee benefits.
Payroll Support Specialist (Hybrid & Flexible Hours) in Newcastle upon Tyne employer: Cintra HR & Payroll Services
Contact Detail:
Cintra HR & Payroll Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Support Specialist (Hybrid & Flexible Hours) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to payroll support. We recommend role-playing with a friend or using online resources to get comfortable with articulating your skills and experiences.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight how you've effectively communicated with clients in the past. This is key for a Support Consultant role, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Payroll Support Specialist (Hybrid & Flexible Hours) in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role requires excellent communication skills, make sure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your ability to explain complex payroll concepts in a simple way.
Highlight Your Payroll Knowledge: We want to see that you understand payroll processes! In your application, mention any relevant experience or training you have in payroll. This will help us see how you can contribute to our team right from the start.
Demonstrate Your Ability to Handle Pressure: The job can get a bit hectic, so it’s important to show us how you manage stress. Share examples in your application where you’ve successfully navigated challenging situations, especially in customer service roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cintra HR & Payroll Services
✨Know Your Payroll Basics
Brush up on your payroll knowledge before the interview. Understand key terms and processes, as this will show that you’re serious about the role and can handle the technical aspects of the job.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved issues or provided support.
✨Demonstrate Your Ability to Handle Pressure
Be ready to discuss situations where you’ve successfully managed stress or tight deadlines. This could be a great opportunity to highlight your problem-solving skills and resilience.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate, showing that you’re a good fit for their team.
