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- Tasks: Lead payroll onboarding projects and optimise processes for efficiency and quality.
- Company: Join Cintra, an award-winning payroll software provider with a dynamic team.
- Benefits: Competitive salary, generous bonuses, hybrid work, and wellbeing support.
- Why this job: Make a real impact in payroll solutions while developing your career.
- Qualifications: Experience in leading teams and managing multiple projects in fast-paced environments.
- Other info: Enjoy continuous training and growth opportunities in a supportive workplace.
The predicted salary is between 60000 - 75000 £ per year.
Join our Payroll Product Department as our Head of Payroll Onboarding! We are Cintra, known for our award-winning software that delivers payroll solutions to over 1000 clients. If you are passionate about payroll and eager to join a dynamic team of seasoned professionals, this is the opportunity for you.
The Head of Payroll Onboarding is accountable for the successful delivery of all payroll onboarding and client migration activity across PSSG. Reporting to the Director of Payroll, the role leads a team of onboarding and technical consultants to ensure onboarding is delivered efficiently, accurately, and to a consistently high standard.
This is a hybrid role based in our modern office at Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley.
What you’ll do:
- Lead payroll onboarding and migration projects, delivering to agreed timelines and quality standards
- Own and optimise onboarding processes to ensure efficiency, scalability, and consistency
- Manage, develop, and drive performance of the onboarding team
- Oversee end-to-end onboarding delivery, including planning, execution, and issue resolution
- Act as senior escalation point for onboarding challenges and client issues
- Drive continuous improvement across systems, processes, and workflows
- Build strong relationships with clients and internal stakeholders to support successful outcomes
- Monitor, report, and ensure compliance across onboarding performance, risks, and regulatory standards
What you’ll bring:
- Proven experience leading and developing high-performing teams
- Track record of managing and delivering multiple concurrent projects
- Strong stakeholder management, confident with clients and senior leaders
- Operationally focused, driving process improvement and efficiency
- Technically confident, leveraging systems and data to optimise outcomes
- Solid understanding of payroll and onboarding processes, with commercial awareness
- Highly organised, problem-solving, and resilient in fast-paced environments
What’s in it for me?
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:
- A competitive salary with generous bonus opportunities
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company-funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.
Cintra is committed to data privacy and information security. This role includes responsibilities under UK GDPR and ISO 27001. All applicants must be eligible to work in the UK.
Head of Payroll Onboarding in Newcastle upon Tyne employer: Cintra HR & Payroll Services
Contact Detail:
Cintra HR & Payroll Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Payroll Onboarding in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cintra and its payroll solutions. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Head of Payroll Onboarding role. Highlight your leadership skills and project management successes to demonstrate you're the perfect fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Cintra and contributing to their award-winning team.
We think you need these skills to ace Head of Payroll Onboarding in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Payroll Onboarding role. Highlight your experience in payroll, onboarding processes, and team management. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about payroll and how your previous experiences make you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve led teams or improved processes in past roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cintra HR & Payroll Services
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge before the interview. Understand the latest trends, regulations, and challenges in the payroll industry. This will not only show your passion for the field but also demonstrate that you're ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific projects where you managed onboarding or migration processes. Highlight your ability to drive performance and improve processes, as this is crucial for the Head of Payroll Onboarding role.
✨Build Rapport with Stakeholders
Since strong stakeholder management is key, practice how you'll build relationships with clients and internal teams. Be ready to discuss your approach to communication and collaboration, and how you handle conflicts or challenges that arise during onboarding.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've faced challenges in payroll onboarding or project management. Focus on your problem-solving strategies and how you ensure compliance and quality standards are met, as this will resonate well with the interviewers.