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- Tasks: Become an HR expert and support clients with our innovative software.
- Company: Join Cintra, a forward-thinking company dedicated to employee growth.
- Benefits: Enjoy a competitive salary, hybrid work, and wellness support.
- Why this job: Make a real impact by helping clients succeed with HR technology.
- Qualifications: Experience in client support and a passion for HR tech.
- Other info: Continuous training and career development opportunities await you.
The predicted salary is between 28000 - 29500 £ per year.
Be the HR expert clients rely on — join Cintra as an HR Software Support Consultant.
Application Deadline: 12 April 2026
Department: Support
Location: Milton Keynes
Compensation: £28,000 - £29,500 / year
What you’ll do:
- Become a deep product expert on Cintra's HR platform
- Manage and resolve client support tickets with speed and professionalism
- Deliver onboarding and training that sets clients up for success
- Be the trusted day-to-day contact clients rely on
- Gather client feedback and identify opportunities to improve the product and service
- Collaborate with HR Consultants and wider teams for a seamless client experience
What you’ll bring:
- Experience in a client-facing SaaS environment with customer support, HR advisory, or similar
- Genuine interest in HR technology and how systems support HR processes
- Excellent written and verbal communication — you make the complex feel simple
- Strong ownership mentality — you see problems through to resolution
- Ability to manage high-volume workloads without dropping the ball
- CIPD qualification or HR-related degree, desirable
What’s in it for me?
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:
- A competitive salary with generous bonus opportunities
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company-funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
In addition to the above, we strategically invest in our employees giving our workforce the learning opportunities they need to keep moving forwards in their careers. We offer continuous employee training to keep knowledge fresh, skills sharp and develop confidence. Apply now and become the expert Cintra's clients can’t do without.
Cintra is committed to data privacy and information security. This role includes responsibilities under UK GDPR and ISO 27001. All applicants must be eligible to work in the UK.
Please note that we do not accept unsolicited CVs from agencies for this position, we thank you for your cooperation. We reserve the right to close this job advert at any time should there be a high volume of applications.
HR Software Support Consultant in Milton Keynes employer: Cintra HR & Payroll Services
Contact Detail:
Cintra HR & Payroll Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Software Support Consultant in Milton Keynes
✨Tip Number 1
Get to know Cintra inside out! Research their HR platform and understand how it supports clients. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients, being able to explain complex concepts simply is key. Try explaining HR tech to a friend or family member to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Cintra team. Don’t miss out!
We think you need these skills to ace HR Software Support Consultant in Milton Keynes
Some tips for your application 🫡
Show Your HR Passion: When you're writing your application, let your enthusiasm for HR technology shine through. We want to see that you genuinely care about how systems can support HR processes and improve client experiences.
Keep It Clear and Concise: Make sure your written communication is straightforward and easy to understand. We appreciate candidates who can simplify complex ideas, so avoid jargon and get straight to the point in your application.
Highlight Relevant Experience: Don’t forget to showcase your experience in a client-facing SaaS environment or any HR advisory roles. We’re looking for someone who can manage support tickets with professionalism, so give us examples of how you've done this before.
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves. Plus, it’s the easiest way to stay updated on your application status!
How to prepare for a job interview at Cintra HR & Payroll Services
✨Know the Product Inside Out
Before your interview, make sure you dive deep into Cintra's HR platform. Familiarise yourself with its features and how it supports HR processes. This will not only show your genuine interest in HR technology but also help you answer questions confidently.
✨Showcase Your Client-Facing Experience
Prepare examples from your past roles where you've successfully managed client support tickets or provided HR advisory. Highlight your ability to resolve issues quickly and professionally, as this is crucial for the role of an HR Software Support Consultant.
✨Communicate Clearly and Effectively
Practice explaining complex concepts in simple terms. Since excellent communication is key for this position, consider doing mock interviews with a friend to refine your verbal skills. Remember, clarity can set you apart!
✨Demonstrate Ownership and Problem-Solving Skills
Be ready to discuss situations where you've taken ownership of a problem and seen it through to resolution. Employers love candidates who can manage high workloads without dropping the ball, so share specific examples that showcase your proactive approach.