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- Tasks: Lead payroll onboarding projects and optimise processes for efficiency and quality.
- Company: Join Cintra, an award-winning payroll software provider with a dynamic team.
- Benefits: Competitive salary, generous bonuses, hybrid work, and wellbeing support.
- Why this job: Make a real impact in payroll solutions while developing your career.
- Qualifications: Experience in leading teams and managing multiple projects is essential.
- Other info: Enjoy a collaborative environment with excellent growth opportunities.
The predicted salary is between 60000 - 75000 £ per year.
Join our Payroll Product Department as our Head of Payroll Onboarding! We are Cintra, known for our award-winning software that delivers payroll solutions to over 1000 clients. If you are passionate about payroll and eager to join a dynamic team of seasoned professionals, this is the opportunity for you.
The Head of Payroll Onboarding is accountable for the successful delivery of all payroll onboarding and client migration activity across PSSG. Reporting to the Director of Payroll, the role leads a team of onboarding and technical consultants to ensure onboarding is delivered efficiently, accurately, and to a consistently high standard.
This is a hybrid role based in our modern office at Hoults Yard, nestled on the outskirts of the vibrant Ouseburn Valley.
What you'll do:
- Lead payroll onboarding and migration projects, delivering to agreed timelines and quality standards
- Own and optimise onboarding processes to ensure efficiency, scalability, and consistency
- Manage, develop, and drive performance of the onboarding team
- Oversee end-to-end onboarding delivery, including planning, execution, and issue resolution
- Act as senior escalation point for onboarding challenges and client issues
- Drive continuous improvement across systems, processes, and workflows
- Build strong relationships with clients and internal stakeholders to support successful outcomes
- Monitor, report, and ensure compliance across onboarding performance, risks, and regulatory standards
What you'll bring:
- Proven experience leading and developing high-performing teams
- Track record of managing and delivering multiple concurrent projects
- Strong stakeholder management, confident with clients and senior leaders
- Operationally focused, driving process improvement and efficiency
- Technically confident, leveraging systems and data to optimise outcomes
- Solid understanding of payroll and onboarding processes, with commercial awareness
- Highly organised, problem-solving, and resilient in fast-paced environments
What's in it for me?
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:
- A competitive salary with generous bonus opportunities
- Hybrid and flexible working arrangements supporting your work-life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company-funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
We go the extra mile to strategically invest in our employees by providing them with invaluable learning opportunities to propel their careers forward. Our commitment to continuous employee training ensures that knowledge remains up-to-date, skills stay sharp, and confidence continues to grow. We firmly believe in empowering our workforce with the tools they need to thrive and succeed.
Cintra is committed to data privacy and information security. This role includes responsibilities under UK GDPR and ISO 27001. All applicants must be eligible to work in the UK.
Head of Payroll Onboarding employer: Cintra HR & Payroll Services
Contact Detail:
Cintra HR & Payroll Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Payroll Onboarding
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry and let them know you're on the hunt for a Head of Payroll Onboarding role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cintra and its payroll solutions. Understand their values and recent achievements, like winning the Payroll Service Provider of the Year award. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience leading high-performing teams and managing multiple projects. Highlight your operational focus and how you've driven process improvements in previous roles to impress the hiring managers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of the Cintra family. Good luck!
We think you need these skills to ace Head of Payroll Onboarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Payroll Onboarding role. Highlight your experience in payroll and onboarding processes, and don’t forget to showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about payroll and how your background makes you the perfect fit for this role. Be genuine and let your personality come through – we love that!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to lead teams and manage projects. Numbers speak volumes, so if you’ve improved processes or led successful migrations, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Cintra HR & Payroll Services
✨Know Your Payroll Inside Out
Make sure you brush up on your payroll knowledge before the interview. Understand the latest trends, regulations, and challenges in the payroll industry. This will not only show your passion for the field but also demonstrate that you're ready to lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific projects where you managed onboarding or migration processes. Highlight your ability to drive performance and improve processes, as this is crucial for the Head of Payroll Onboarding role.
✨Build Rapport with Stakeholders
Since strong stakeholder management is key, practice how you'll build relationships with clients and internal teams. Be ready to discuss how you’ve navigated challenging situations and resolved issues in previous roles, showcasing your communication skills and problem-solving abilities.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is essential. Prepare to discuss your methods for managing multiple projects simultaneously. Use specific examples to illustrate how you prioritise tasks and ensure compliance with regulatory standards while maintaining high-quality outcomes.