At a Glance
- Tasks: Support and onboard clients onto our innovative Expenses platform while providing technical assistance.
- Company: Join Cintra HR & Payroll Services, an award-winning organisation with a vibrant team culture.
- Benefits: Enjoy a competitive salary, hybrid working options, and career development opportunities.
- Other info: Dynamic work environment with excellent growth potential in your career.
- Why this job: Be part of a growing support team and make a real difference in client experiences.
- Qualifications: Experience in technical support or SaaS, with strong problem-solving and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Cintra HR & Payroll Services Ltd is looking for an Expenses Software Support Consultant to join our Capture Expense team in Newcastle upon Tyne. This full-time position offers a competitive salary, hybrid working arrangements, and opportunities for career development.
You will support and onboard clients onto Capture Expense, providing technical support and training. Ideal candidates should have a background in technical support or SaaS, alongside strong problem-solving and communication skills.
Join us to be part of a new, growing support team at an award-winning organization!
Expenses Platform Support Specialist - Onboarding in Newcastle upon Tyne employer: Cintra HR & Payroll Services Ltd
Cintra HR & Payroll Services Ltd is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Newcastle upon Tyne. With competitive salaries, hybrid working options, and a strong focus on employee development, we empower our team members to grow their careers while providing essential support to our clients. Join us and be part of a dedicated team in an award-winning organisation that values your contributions and encourages professional growth.
Contact Details:
Cintra HR & Payroll Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Expenses Platform Support Specialist - Onboarding in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at Cintra HR & Payroll Services Ltd on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical support skills. Think of real-life scenarios where you solved problems or helped clients, as these stories will showcase your expertise.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, as an Expenses Platform Support Specialist, you'll need to explain complex concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Expenses Platform Support Specialist - Onboarding in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in technical support or SaaS. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our Capture Expense team and how you can contribute to our success. Keep it friendly and professional – we love a personal touch!
Showcase Your Technical Skills:Since this role involves onboarding clients and providing technical support, make sure to mention any relevant software or tools you’ve worked with. We’re keen to see how you can help our clients get the most out of Capture Expense!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Cintra HR & Payroll Services Ltd
✨Know Your Stuff
Make sure you understand the Capture Expense software inside and out. Familiarise yourself with its features and common issues users face. This will help you demonstrate your technical knowledge and show that you're ready to support clients effectively.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you resolved issues for clients or improved processes. This will highlight your ability to think on your feet and provide excellent support.
✨Practice Your Communication
Since you'll be training clients, it's crucial to communicate clearly and effectively. Try explaining complex concepts to a friend or family member to ensure you can break things down simply. This will help you shine during the interview when discussing your approach to client onboarding.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team and company culture. Inquire about the challenges the Capture Expense team faces and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
