At a Glance
- Tasks: Become the go-to expert for our expenses platform and support clients every step of the way.
- Company: Join Cintra, a rapidly growing company known for award-winning payroll and expense management software.
- Benefits: Enjoy a competitive salary, hybrid working, and generous bonuses while prioritising your wellbeing.
- Other info: Dynamic work environment with continuous training and excellent career growth opportunities.
- Why this job: Make a real impact by helping clients navigate our innovative expenses platform effortlessly.
- Qualifications: Experience in client-facing roles with strong communication skills; fintech interest is a plus.
The predicted salary is between 28000 - 29500 £ per year.
Turn complex expenses into client success — join Cintra as an Expenses Support Consultant for our state‑of‑the‑art expenses platform. We are Cintra, a rapidly growing company known for our award‑winning software that delivers payroll, HR and expense management solutions to over 1000 clients. Cintra's expenses platform is growing — and so is the team behind it.
As our Expenses Support Consultant, you’ll be the expert clients turn to from day one: onboarding them confidently, solving problems efficiently, and making sure they get real value from the platform every step of the way. You're the person clients trust, the one who makes a new product feel effortless, resolves a tricky query before it becomes a problem, and spots a better way to do things.
What you’ll do:
- Become the go‑to product expert on our expenses platform
- Lead client onboarding and deliver engaging, effective training
- Resolve client queries quickly and professionally
- Build lasting relationships that drive long‑term success
- Gather feedback and feed insights back into the product
- Collaborate across Product, Support, and Delivery teams
What you’ll bring:
- Experience in a client‑facing SaaS support, onboarding, or training role
- Strong communication and presentation skills
- A proactive, solutions‑first mindset
- Ability to juggle multiple clients and priorities with ease
- Interest in expenses, fintech, or financial systems
- Experience with expenses software is a bonus — not a must
What’s in it for me?
At Cintra, we firmly believe that our employees are the cornerstone of our success, and investing in their growth is synonymous with investing in the future of our company. As part of our commitment to nurturing our team, we are proud to offer:
- A competitive salary with generous bonus opportunities
- Hybrid and flexible working arrangements supporting your work‑life balance
- Employer matched pension contribution to 5%
- Wellbeing support through our company‑funded health plan, health checks and employee assistance program
- Onsite parking
- And more!
In addition to the above, we strategically invest in our employees giving our workforce the learning opportunities they need to keep moving forwards in their careers. We offer continuous employee training to keep knowledge fresh, skills sharp and develop confidence.
Ready to make expenses feel effortless? Apply now and help clients get the most from Cintra's platform. Cintra is committed to data privacy and information security. This role includes responsibilities under UK GDPR and ISO 27001. All applicants must be eligible to work in the UK.
Expenses Software Support Consultant employer: Cintra HR & Payroll Services Ltd
Cintra is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside generous bonus opportunities. Located in the vibrant Ouseburn Valley, our modern offices foster a collaborative work culture where team members are encouraged to develop their skills through continuous training and support. Join us to be part of a rapidly growing company that values your contributions and invests in your future.
Contact Details:
Cintra HR & Payroll Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Expenses Software Support Consultant
✨Tip Number 1
Get to know the company inside out! Research Cintra's expenses platform and understand what makes it tick. This way, when you chat with us, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! As an Expenses Support Consultant, you'll need to explain complex ideas simply. Try role-playing with a friend or family member to get comfortable with your delivery.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Cintra.
We think you need these skills to ace Expenses Software Support Consultant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Expenses Software Support Consultant. Highlight any relevant experience in client-facing roles, especially in SaaS support or onboarding. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping clients succeed with our expenses platform. Share specific examples of how you've resolved client queries or improved processes in the past.
Show Off Your Communication Skills:As a support consultant, strong communication is key. In your application, demonstrate your ability to convey complex information clearly and effectively. Whether it’s through your CV or cover letter, let your personality and professionalism shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team at Cintra!
How to prepare for a job interview at Cintra HR & Payroll Services Ltd
✨Know the Product Inside Out
Before your interview, make sure you familiarise yourself with Cintra's expenses platform. Understand its features, benefits, and how it helps clients manage their expenses. This knowledge will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client-Facing Skills
As an Expenses Software Support Consultant, you'll be interacting with clients regularly. Prepare examples from your past experiences where you've successfully resolved client issues or provided training. Highlight your communication skills and how you build relationships to ensure client success.
✨Demonstrate a Solutions-First Mindset
During the interview, be ready to discuss how you approach problem-solving. Share specific instances where you've identified a problem and implemented a solution. This will showcase your proactive attitude, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process for new clients, or how feedback is gathered and used to improve the product. This shows your enthusiasm for the role and your desire to contribute to the company's success.
