At a Glance
- Tasks: Lead a team to create unforgettable customer experiences in a busy restaurant.
- Company: Join our vibrant family at Cinquecento, where we value teamwork and passion.
- Benefits: Enjoy discounts, free meals, health services, bonuses, and career development opportunities.
- Other info: Full training provided, with opportunities to learn about traditional Italian cuisine.
- Why this job: Be part of a dynamic environment and make a real impact on customer satisfaction.
- Qualifications: Experience in managing teams and delivering exceptional customer service.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for exceptional Supervisor/Floor Manager to join our family!
The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers!
Responsibilities
- Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications.
- Communicate with customers and build exceptional experiences for them.
- Managing a team / supervisory experience
- Ensure adherence to Health and Safety and other operational requirements.
We are looking for a team player who is
- Experienced manager of people/busy restaurants
- Able to provide an exceptional customer experience through amazing food
- Enthusiastic with a ‘can do’ attitude
- Able to work well under pressure
- Smartly presented and professional in approach
- Positive with a can-do attitude
- Respectful to co-workers and customers
- Self-motivated to learn
- Punctual
- A good planner and organiser
- Great at communication
- Able to problem solve and has sound judgement
Cinquecento Employee Benefits
- Cinquecento 25% family dining discount
- Free pizza/meals for each full shift worked
- Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming
- Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching
- Performance related bonuses (non-contractual)
- Tronc/Gratuities
- Pension scheme (subject to eligibility)
- Full training and certification on health and safety, food courses and wines
- Opportunity to learn about traditional Italian cuisine
- Career Development
- Full uniform provided
- Lockers provided
Floor Manager in London employer: Cinquecento Group
Cinquecento is an exceptional employer that prioritises creating unforgettable customer experiences while fostering a supportive and dynamic work environment. With benefits like a generous family dining discount, free meals during shifts, and comprehensive health and wellbeing services, employees are well taken care of. The company also offers robust career development opportunities, full training, and a positive team culture that encourages growth and collaboration in the heart of a bustling restaurant setting.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cinquecento Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cinquecento Group
Don't be shy about reaching out to Cinquecento Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Floor Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cinquecento Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cinquecento Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
