At a Glance
- Tasks: Create unforgettable customer experiences and manage a dynamic team in a busy restaurant.
- Company: Join a vibrant restaurant family in Kensington/Chelsea with a passion for exceptional food.
- Benefits: Enjoy free meals, health services, flexible pay, and performance bonuses.
- Other info: Full training provided, with opportunities to learn about traditional Italian cuisine.
- Why this job: Lead a team, drive sales, and make a real impact in the local community.
- Qualifications: Experienced in managing teams and delivering outstanding customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for exceptional General Manager to join our family! The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers!
Responsibilities
- Management of the team to ensure that exceptional food, pizzas and drinks are made and served.
- Communicate with customers and build exceptional experiences for them.
- Managing a team / supervisory experience.
- Ensure adherence to Health and Safety and other operational requirements.
- To achieve company targets such as sales, food costs, labour costs.
- Ensure a high standard of customer service throughout each department to exceed customer expectations.
- Follow all company policies and procedures.
- Recruit and train new members of staff with the support of the rest of the management team both front of house and back of house.
- Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities.
Qualifications and Benefits
- Experienced manager of people/busy restaurants.
- Able to provide an exceptional customer experience through amazing food.
- Enthusiastic with a ‘can do’ attitude.
- Able to work well under pressure.
- Smartly presented and professional in approach.
- Positive with a can-do attitude.
- Respectful to co-workers and customers.
- Self-motivated to learn.
- Punctual.
- A good planner and organiser.
- Able to problem solve and has sound judgement.
Benefits include:
- Free pizza/meals for each full shift worked.
- Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming.
- Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching.
- Performance related bonuses (non-contractual).
- Tronc/Gratuities.
- Pension scheme (subject to eligibility).
- Full training and certification on health and safety, food courses and wines.
- Opportunity to learn about traditional Italian cuisine.
- Full uniform provided.
- Lockers provided.
General Manager - Kensington / Chelsea in London employer: Cinquecento Group Limited
Join our vibrant team as a General Manager in the heart of Kensington/Chelsea, where we prioritise creating unforgettable customer experiences. With a strong focus on employee growth, we offer comprehensive training, health and wellbeing benefits, and a supportive work culture that values teamwork and innovation. Enjoy perks like free meals, performance bonuses, and the opportunity to immerse yourself in traditional Italian cuisine while making a meaningful impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Kensington / Chelsea in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cinquecento Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cinquecento Group Limited
Don't be shy about reaching out to Cinquecento Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Kensington / Chelsea in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cinquecento Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cinquecento Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
