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- Tasks: Join our team as a Veterinary Receptionist, handling appointments and client queries.
- Company: Park Vet Group has been providing top-notch care for small animals for over 100 years.
- Benefits: Enjoy 5 weeks holiday, staff discounts, wellness programs, and career progression opportunities.
- Why this job: Be part of a friendly team making a real difference in animal care and customer service.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work 25 hours a week, including 1 in 6 Saturdays and bank holidays.
Park Vet Group is recruiting for a Receptionist to join their team at the Saffron Lane branch. This permanent position offers 25 hours per week, including 1 in 6 Saturdays and bank holidays on a rota, providing an opportunity to enhance customer service skills within a friendly and supportive team.
- Booking appointments and surgeries
- Greeting clients upon arrival
- Dispensing medication
- Handling phone and email queries
- Processing payments
- Discussing financial matters confidently
- Proactively communicating with clients and colleagues to ensure smooth daily operations
- Performing administrative duties such as scanning paperwork, filling forms, and payment processing
Benefits include:
- 5 weeks holiday plus bank holidays and Birthday Leave
- Opportunities for career progression
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness programs including Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral rewards
About us: Established over 100 years ago, Park Vets provides primary care services for small animals across Leicestershire. Our services include a referral centre and a 24/7 emergency service. All practices are RCVS accredited, committed to delivering high-quality care for our patients to ensure their long and happy lives.
Contact Detail:
Cinque Ports Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist Part-Time
✨Tip Number 1
Familiarise yourself with the specific services offered by Park Vet Group. Understanding their approach to animal care and customer service will help you engage more effectively during your interview.
✨Tip Number 2
Practice your communication skills, especially in handling phone and email queries. Being able to demonstrate your ability to communicate clearly and confidently will be crucial for this role.
✨Tip Number 3
Showcase your customer service experience. Think of examples where you've gone above and beyond for clients, as this will resonate well with the team at Park Vet Group who value a friendly and supportive environment.
✨Tip Number 4
Be prepared to discuss financial matters confidently. Brush up on how to handle payments and financial discussions, as this is a key part of the receptionist role and will demonstrate your readiness for the position.
We think you need these skills to ace Veterinary Receptionist Part-Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise any previous work in veterinary or healthcare settings, as this will resonate with Park Vet Group's focus on high-quality care.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and customer service. Mention specific skills that align with the job description, such as handling phone queries and processing payments, to demonstrate your suitability for the role.
Highlight Soft Skills: In your application, emphasise soft skills like communication, empathy, and teamwork. These are crucial for a Veterinary Receptionist, as you'll be interacting with clients and colleagues regularly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential in a reception role.
How to prepare for a job interview at Cinque Ports Vets
✨Show Your Passion for Animals
As a Veterinary Receptionist, it's crucial to demonstrate your love for animals. Share any relevant experiences you have with pets or in veterinary settings during the interview to show that you genuinely care about the well-being of animals.
✨Prepare for Customer Service Scenarios
Since the role involves greeting clients and handling queries, be ready to discuss how you would manage various customer service situations. Think of examples where you've successfully resolved issues or provided excellent service in previous roles.
✨Familiarise Yourself with Common Veterinary Terms
Understanding basic veterinary terminology can give you an edge in the interview. Brush up on common terms related to pet care, medications, and procedures so you can communicate effectively with both clients and colleagues.
✨Highlight Your Administrative Skills
The job requires performing various administrative duties, so be prepared to discuss your organisational skills. Mention any experience you have with booking appointments, processing payments, or managing paperwork to showcase your ability to keep operations running smoothly.
