Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team at the front desk and ensure outstanding client service.
- Company: A caring veterinary practice in Kettlethorpe with a focus on client satisfaction.
- Benefits: Full-time role with benefits and opportunities for career growth.
- Why this job: Make a difference in pet care while developing your leadership skills.
- Qualifications: Strong team management and customer service skills; veterinary experience is a bonus.
- Other info: Join a supportive environment where your contributions truly matter.
The predicted salary is between 36000 - 60000 £ per year.
A veterinary practice in Kettlethorpe is seeking a Senior Client Care Administrator to lead a team and deliver exceptional client service. The role involves managing operations at the front desk, implementing service standards, and ensuring a positive client experience.
Ideal candidates have proven team management and customer service skills, with veterinary experience being a plus. The position offers a full-time schedule with benefits and opportunities for career progression.
Senior Client Care Lead — Vet Front Desk & Team Coach employer: Cinque Ports Vets
Contact Detail:
Cinque Ports Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Care Lead — Vet Front Desk & Team Coach
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a Senior Client Care Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and client service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your passion for veterinary care! When you get the chance to chat with potential employers, share your experiences and what drives you to provide exceptional client service in a veterinary setting.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Client Care Lead — Vet Front Desk & Team Coach
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for delivering exceptional client service shine through. We want to see how you can bring that passion to our team and enhance the client experience at the front desk.
Highlight Your Team Management Skills: Make sure to showcase your experience in leading teams. We’re looking for someone who can inspire and motivate others, so share specific examples of how you've successfully managed a team in the past.
Tailor Your Application to Us: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific role. Mention how your skills and experiences align with what we’re looking for in a Senior Client Care Administrator.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the position!
How to prepare for a job interview at Cinque Ports Vets
✨Know Your Stuff
Make sure you brush up on your veterinary knowledge and client care practices. Familiarise yourself with common procedures and terminology, as well as the specific services offered by the practice. This will show that you're genuinely interested and capable of leading a team in this environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about challenges you've faced and how you overcame them. Be ready to discuss your approach to coaching and motivating team members, as this role is all about leading by example.
✨Client Experience is Key
Since the role focuses on delivering exceptional client service, be prepared to share your strategies for enhancing client experiences. Discuss any previous roles where you improved service standards or resolved client issues effectively. This will demonstrate your commitment to client satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice's culture, team dynamics, and future goals. This shows that you're not just interested in the position but also in how you can contribute to the team's success and the overall client experience.
