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- Tasks: Lead the front desk team and deliver exceptional client service in a veterinary practice.
- Company: A caring veterinary practice in Kettlethorpe with a focus on teamwork.
- Benefits: Competitive schedule, various benefits, and opportunities for career progression.
- Why this job: Make a difference in pet care while developing your leadership skills.
- Qualifications: Strong team management and customer service skills, ideally with veterinary experience.
- Other info: Join a supportive environment that values growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A veterinary practice in Kettlethorpe is looking for a Senior Client Care Administrator to lead their front desk team and ensure exceptional client service. The ideal candidate will possess strong team management and customer service skills, ideally with veterinary experience. This full-time position offers a competitive schedule and various benefits, alongside opportunities for career progression within the company.
Senior Client Care Lead | Front Desk & Team Coach (Vet) employer: Cinque Ports Vets
Contact Detail:
Cinque Ports Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Care Lead | Front Desk & Team Coach (Vet)
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a Senior Client Care Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend or family member to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for client care! During interviews, share specific examples of how you've gone above and beyond for clients in previous roles. This will demonstrate your commitment to exceptional service, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Client Care Lead | Front Desk & Team Coach (Vet)
Some tips for your application 🫡
Show Your Passion for Client Care: When writing your application, let your enthusiasm for exceptional client service shine through. We want to see how your experience aligns with our commitment to providing top-notch care at the front desk.
Highlight Your Team Management Skills: Make sure to emphasise your leadership abilities in your application. We’re looking for someone who can inspire and guide a team, so share examples of how you've successfully managed teams in the past.
Tailor Your Application to Us: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific role. Mention your veterinary experience and how it relates to the responsibilities of the Senior Client Care Administrator position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Cinque Ports Vets
✨Know Your Veterinary Stuff
Brush up on your veterinary knowledge and be ready to discuss common procedures, client concerns, and animal care. This will show that you’re not just a people person but also someone who understands the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as this role requires strong team management skills.
✨Client Service is Key
Be ready to share your approach to exceptional client service. Think of scenarios where you went above and beyond for a client, especially in a veterinary context, as this will highlight your commitment to client care.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice’s culture, team dynamics, and client care strategies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
