At a Glance
- Tasks: Join our Patient Flow team to optimise patient workflow and enhance your veterinary nursing career.
- Company: London Vet Specialists, a leading multi-disciplinary referral hospital in Hammersmith.
- Benefits: Enjoy 5 weeks holiday, competitive salary, wellness programs, and career progression opportunities.
- Other info: Be part of a diverse team committed to excellence and a better world for pets.
- Why this job: Make a real difference in animal care while working in a dynamic, supportive environment.
- Qualifications: Must be a Registered Veterinary Nurse with strong communication and teamwork skills.
The predicted salary is between 32000 - 36000 £ per year.
An exciting opportunity has opened at London Vet Specialists for a Registered Veterinary Nurse to join the Patient Flow team in our multi-disciplinary referral hospital in Hammersmith. The role will work closely with our Patient Flow Coordinator RVN to optimise our patient workflow, providing a dynamic opportunity to diversify your veterinary nursing career.
The Patient Flow RVN will be responsible for working collaboratively with the Patient Flow Coordinator, Head of Nursing Services (HoNS), Client Care Team Leader and teams across the hospital to deliver an optimal patient flow through all services. Your responsibilities will include the processing of patients admitted for investigations and procedures under the direction of the Patient Flow Coordinator. This includes patient admit processing, case scheduling, liaising with the anesthesia, diagnostic imaging and ward teams, emergency case acceptance, emergency triage and overseeing patient accommodation availability. You will also assist with keeping accurate hospitalization records in the SmartFlow patient management system to ensure our inpatients are appropriately managed during their hospitalization from point of admission. This is primarily a non-clinical nursing role, though there will be rotations through our clinical services on induction for understanding of our hospital flow process, with some expectation to perform basic clinical nursing duties should assistance be required. The role is suited to a Registered Veterinary Nurse seeking a new type of role within a multi-disciplinary referral hospital, where previous referral experience is advantageous.
Key Responsibilities- Process patients being admitted to the hospital, including ID confirmation and labelling, belongings labelling, admission to Animana practice management system, SmartFlow template set-up, Brucella Canis policy compliance and teamwide communication regarding infectious patients of zoonotic risk.
- Liaise with the Patient Flow Coordinator for patients admitted requiring procedure(s) for efficient scheduling across all services.
- Assist with emergency phone triage, to obtain case information and assess acceptance suitability, in line with our emergency case acceptance process.
- Assist with patient triage on arrival to the hospital for direction to the clinical team/ ICU or suitability to wait for clinician appointment.
- Demonstrate the ability to provide a high standard of hospital hygiene, to include cleaning and disinfection in all areas.
- Assist in consultations on request, in the form of patient restraint, direction of patient samples to the lab for processing and consult room stock & hygiene maintenance.
- Assist with basic nursing tasks in support of our clinical team and patient care standards.
What we offer
- 5 weeks holiday + bank holidays + Birthday Leave
- Extensive Internal CPD
- Potential career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
About Us London Vet Specialists originated as a boutique small animal referral centre in Belsize Park, North London and in May 2024, relocated to a new state-of-the-art site in Hammersmith, West London. The hospital boasts an incredible location on the banks of the river Thames, nestled within the bustling and thriving Hammersmith & Fulham neighbourhood. We now have a complete complement of specialist-led services, including orthopaedic and soft-tissue surgery, internal medicine, ophthalmology, anaesthesia & analgesia, cardiology, dermatology, diagnostic imaging & neurology. London Vet Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about London Vet Specialists, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
Patient Flow & Triage Registered Veterinary Nurse employer: Cinque Ports Vets
London Vet Specialists is an exceptional employer, offering a dynamic work environment in a state-of-the-art facility located in the vibrant Hammersmith area. With a strong focus on employee wellbeing, extensive professional development opportunities, and a commitment to inclusivity, we empower our team to thrive while delivering top-notch care for pets. Join us to be part of a passionate community dedicated to creating a better world for both pets and our people.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Flow & Triage Registered Veterinary Nurse
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, especially those who work at London Vet Specialists. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for that interview! Research common questions for veterinary nursing roles and practice your answers. Make sure you can talk about your experience with patient flow and triage confidently.
✨Tip Number 3
Show off your passion! When you get the chance to meet the team or during interviews, let your enthusiasm for veterinary nursing shine through. Share stories that highlight your commitment to patient care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the London Vet Specialists team.
We think you need these skills to ace Patient Flow & Triage Registered Veterinary Nurse
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Patient Flow & Triage RVN role. Highlight any previous referral experience and your ability to work collaboratively with different teams.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this specific role at London Vet Specialists. Share your passion for veterinary nursing and how you can contribute to optimising patient flow in our hospital.
Showcase Your Communication Skills:Since this role involves liaising with various teams, it's important to demonstrate your strong communication skills. Use examples from your past experiences where effective communication made a difference.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves!
How to prepare for a job interview at Cinque Ports Vets
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Flow & Triage Registered Veterinary Nurse. Familiarise yourself with patient workflow processes and how they relate to the role. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Teamwork Skills
This role involves collaborating with various teams across the hospital. Be prepared to discuss examples from your past experiences where you successfully worked as part of a team. Highlight your communication skills and how you can contribute to a positive working environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview, especially regarding emergency triage and patient management. Think about how you would handle specific situations and be ready to explain your thought process. This will demonstrate your critical thinking and problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the hospital's culture, the Patient Flow team's dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
