At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and provide excellent customer service.
- Company: Join Village Vet, a progressive veterinary practice with a friendly team.
- Benefits: Enjoy 5 weeks holiday, career progression, and wellness programs.
- Other info: Part-time evening shifts with opportunities for growth and development.
- Why this job: Make a difference in pet care while working in a dynamic environment.
- Qualifications: Positive attitude, excellent communication skills, and ability to work under pressure.
The predicted salary is between 12 - 15 £ per hour.
Village Vet is a well-established primary care practice group providing excellent levels of veterinary professional care across 30 practices covering London, Hertfordshire and Cambridgeshire. Village Vet Milton is a very busy, progressive and forward-thinking veterinary hospital. Open 24/7, 365 days of the year, we pride ourselves on both our day-to-day and emergency veterinary care.
We are currently seeking an evening Client Care Assistant to join our team. You will be front of house, welcoming clients and their pets into the branch, and your shifts will cover some of our emergency hours in the evening. The successful applicant will be working front of house in our reception areas, taking calls for our emergency service, taking payments, speaking with clients and undertaking general administrative tasks within a small friendly team of night staff.
Contract Type: Part Time
Hours: 17.5 hour per week Mon 6pm – 11pm, Tues 6pm – 11pm and alternate weekends Fri, Sat and Sun 6pm – 11pm
Key responsibilities:
- Manage and deal with appointment bookings in a professional and efficient manner
- Support the business with a range of administrative duties
- Have a high level of attention to detail
- Able to work well in a fast-paced environment while maintaining a high standard of customer service and completing all tasks to a high standard
- Show awareness of financial control within the practice
- Be happy to discuss financial issues with clients if needed
- Manage the practice diary to ensure all patients are booked efficiently according to the hospital conditions and urgency of the case
- Maintain the highest professional and ethical standards
- Ensure communication is to a high standard with referring vets and colleagues
- Ensure that a high standard of client care is maintained at all times
- Work closely with your vet and neighbouring branches
- Serve customers and take payments, advising customers on products and services
- Perform banking duties
Skills, knowledge and experience:
- A proactive, positive attitude
- Adapt well to learning a new system if no previous experience
- Excellent communication skills, both verbal and written
- Highly motivated to provide excellent service to clients and the practice
- Works well within a team and is a positive member of the team
- Ability to work at a fast pace under pressure and manage own workload when the branch runs slower
- Professional approach to work
- Excellent administration, organisational and time-management skills with excellent attention to detail
- Excellent IT skills – Microsoft (Outlook, Word, Excel)
What we offer:
- 5 weeks holiday + bank holidays + birthday leave
- Extensive free online Linnaeus CPD program
- Career progression opportunities
- Staff discount schemes (gym membership)
- Life assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual flu jab, Cycle to work scheme
- Recruitment referral reward scheme
Email: careers@linnaeusgroup.co.uk
Veterinary Receptionist Evenings - Milton employer: Cinque Ports Vets
Village Vet is an exceptional employer, offering a supportive and dynamic work environment at our Milton practice, where you will be part of a dedicated team providing vital veterinary care. With extensive benefits including generous holiday allowances, career progression opportunities, and wellness programmes, we prioritise the well-being and development of our staff. Join us in making a meaningful impact in the lives of pets and their owners while enjoying a fulfilling career in a progressive and forward-thinking veterinary hospital.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist Evenings - Milton
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Cinque Ports Vets.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Cinque Ports Vets who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Veterinary Receptionist Evenings - Milton
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Cinque Ports Vets, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Cinque Ports Vets where specific skills might be in demand.
How to prepare for a job interview at Cinque Ports Vets
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
