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- Tasks: Lead and inspire the Client Care and Accounts teams to deliver exceptional service.
- Company: A top veterinary referral hospital in Scotland with a focus on teamwork.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Make a real difference in client care while leading a passionate team.
- Qualifications: Strong leadership, organisational skills, and a passion for outstanding service.
- Other info: Join a collaborative environment with a commitment to excellence.
The predicted salary is between 36000 - 60000 £ per year.
A leading veterinary referral hospital in Scotland is seeking a confident Client Care Manager on a 12-month fixed term contract. This role requires strong leadership to manage the Client Care and Client Services Accounts teams, ensuring high standards of service and timely billing.
The ideal candidate will possess excellent organizational and communication skills, along with a genuine passion for outstanding service. Join a collaborative environment where your leadership can truly make a difference.
Client Care & Accounts Lead (12-Month FTC) in Livingston employer: Cinque Ports Vets
Contact Detail:
Cinque Ports Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care & Accounts Lead (12-Month FTC) in Livingston
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for a Client Care & Accounts Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about leadership and service, think of examples from your past experiences that showcase your skills in these areas. We want to see how you can make a difference!
✨Tip Number 3
Practice your communication skills! As a Client Care Manager, you'll need to convey information clearly and confidently. Grab a friend or family member and do some mock interviews to get comfortable with articulating your thoughts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Client Care & Accounts Lead (12-Month FTC) in Livingston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your genuine passion for outstanding service shine through. We want to see how much you care about client satisfaction and how that aligns with our values.
Highlight Leadership Skills: Make sure to emphasise your leadership experience in managing teams. We’re looking for someone who can inspire and guide others, so share specific examples of how you've done this in the past.
Be Organised: Since this role requires excellent organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Cinque Ports Vets
✨Know the Company Inside Out
Before your interview, do some research on the veterinary referral hospital. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Client Care & Accounts Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or improved service standards. Be ready to discuss how you can inspire and motivate others.
✨Highlight Your Organisational Skills
This role requires excellent organisational skills, so be prepared to talk about how you manage multiple tasks and priorities. Share specific strategies or tools you use to stay organised and ensure timely billing and service delivery.
✨Communicate with Passion
Your passion for outstanding service should shine through during the interview. Practice articulating why client care is important to you and how you can contribute to creating a positive experience for clients and their pets. Enthusiasm can set you apart!
