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- Tasks: Book appointments, assist clients, and manage queries in a vibrant veterinary environment.
- Company: Join Park Vet Group, a trusted name in animal care for over 100 years.
- Benefits: Enjoy 5 weeks holiday, staff discounts, wellness programs, and career progression.
- Other info: Work in a supportive team with flexible hours and great growth opportunities.
- Why this job: Enhance your customer service skills while making a difference in pets' lives.
- Qualifications: Strong communication skills and a passion for animal care.
The predicted salary is between 24000 - 36000 £ per year.
Park Vet Group are recruiting for a Receptionist to join their team based at their Glenfield branch. In this role you will have the opportunity to enhance your customer service skills whilst working with a friendly and supportive team. This is a permanent position working 38hrs per week, 1 in 6 Saturday mornings and bank holidays on a rota.
- Booking appointments
- Arriving clients for surgeries
- Dispensing medication
- Phone and email queries
- Taking payments
- Being confident about discussing finance
- Pro-active communication between clients and colleagues to ensure the day runs smoothly
- Administration duties e.g. scanning paperwork, filling in forms and taking payments.
Working hours:
- Monday 12‑7pm
- Tuesday 8‑3pm
- Wednesday 8‑3pm
- Thursday 12‑7pm
- Friday 8‑7pm
- 1 in 6 Saturdays at Glenfield and bank holidays on a rota
Benefits:
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward scheme
About us: Established for over 100 years, Park Vets offer primary care services for small animals across the county of Leicestershire. Amongst our many primary care services, we also have a referral centre and dedicated 24‑hour emergency service that is open twenty‑four seven. All our practices are RCVS accredited, meaning we continuously aim to provide a high‑quality service for our patients, giving them a long and happy life.
Veterinary Receptionist in Glenfield employer: Cinque Ports Vets
Contact Detail:
Cinque Ports Vets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Glenfield
✨Tip Number 1
Get to know the company! Research Park Vet Group and their values. When you walk in for your interview, show us that you understand what we do and why it matters. This will help you stand out as a candidate who genuinely cares about joining our team.
✨Tip Number 2
Practice your customer service skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Role-play common scenarios with friends or family to boost your confidence in handling phone queries and discussing finances.
✨Tip Number 3
Be proactive during your interview! Ask questions about the team dynamics and how we communicate with each other. This shows us that you're not just interested in the job, but also in being a part of our supportive environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for working with us at Park Vet Group right from the start.
We think you need these skills to ace Veterinary Receptionist in Glenfield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us you're a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Veterinary Receptionist role. Highlight your customer service skills and any relevant experience. We love seeing how your background aligns with what we do at Park Vet Group!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your key skills and experiences. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cinque Ports Vets
✨Know Your Stuff
Familiarise yourself with Park Vet Group's services and values. Understanding their commitment to high-quality care will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you handled difficult clients or went above and beyond to help someone, as this is crucial for a Veterinary Receptionist.
✨Practice Common Interview Questions
Anticipate questions related to handling phone and email queries, discussing finances, and managing appointments. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about team dynamics, career progression opportunities, or how they handle busy periods. This shows your enthusiasm and helps you gauge if the workplace is the right fit for you.