At a Glance
- Tasks: Welcome clients, manage bookings, and provide top-notch customer service in a busy veterinary environment.
- Company: Join the friendly team at Pets 'n' Vets, a caring veterinary practice.
- Benefits: Enjoy 5 weeks holiday, career progression, and staff discounts.
- Other info: Flexible shifts with opportunities for personal and professional growth.
- Why this job: Make a difference in pet care while gaining valuable experience in a supportive team.
- Qualifications: Experience in a clinic setting and strong communication skills are essential.
The predicted salary is between 25038 - 25038 £ per year.
Salary: £25,038pa
Location: Pets 'n' Vets, Roundhouse Hospital
Job Type: Fixed Term (Maternity Cover up to 12 months)
Hours: 37.5 hours per week
Shifts: 5 over 7 days - 7.45am-4.15pm (early shift) and 1.30-10pm (late shift) with other options in between Mon-Fri. 1:4 weekends with time given off on the rota.
We are currently seeking a new receptionist to join our fantastic team! We would like to hear from candidates who are friendly, customer‑focused and confident working in a busy environment. The position will best suit a proactive and enthusiastic individual with a passion for providing excellent customer service.
Roles and Responsibilities:- Welcoming and registering new customers
- Booking in customers and making sure they receive gold standard care
- Answering the telephone and dealing with a range of customer queries
- Managing customer expectations regarding wait time
- Administration duties e.g. scanning paperwork, filling in forms etc.
- Taking payments
- Promoting services
Our receptionists are our first point of contact for our clients and should create the image and the first impression of our business, remaining calm, courteous and professional at all times. Our receptionists should make a positive impression and make clients feel confident in our service as a whole and helps to put them at ease if they are worried or apprehensive.
What we're looking for:- Previous experience of working in a clinic setting essential
- Confident using the telephone
- Cash handling and till operation
- IT skills – confident in the use of Word, Excel and Outlook as a minimum
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- Employer contribution pension scheme
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
Veterinary Receptionist - (Maternity Cover up to 12 months) in Glasgow employer: Cinque Ports Vets
Blacks Veterinary Practice is an exceptional employer, offering a supportive and progressive work environment for Veterinary Surgeons focused on surgical excellence. With state-of-the-art facilities, a strong emphasis on professional development, and a friendly team culture, employees benefit from extensive training opportunities, generous leave policies, and a commitment to work-life balance, all while being part of a well-respected practice in the heart of the West Midlands.
