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- Tasks: Welcome visitors, manage calls, and support HR admin tasks in a luxurious care home.
- Company: Join a top-rated care home group known for its exceptional work environment.
- Benefits: Earn £12.39 per hour with flexible hours and great company perks.
- Why this job: Be the friendly face of our care home and make a difference every day.
- Qualifications: Strong customer service skills and IT literacy are essential.
- Other info: Enjoy a dynamic role with opportunities to grow in a supportive team.
The predicted salary is between 12 - 16 £ per hour.
Admin Assistant/Receptionist £12.39 per hour plus company benefits. Bank Contract.
A Top 20 Care Home Group 2025! Awarded ‘One of the UK’s Best Companies to Work For’. Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state‑of‑the‑art facilities, which include 72 large ensuite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.
We are looking for an Administration Assistant/Receptionist to work on an ‘as and when’ basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.
As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. In addition to reception duties, you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Main Responsibilities:
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical.
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
- In addition to reception duties, provide additional administration support to the home's Administrator on a daily basis predominantly HR related administration duties.
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
- Organise internal meetings and ensure that any requirements have been actioned.
- Coordinate the staff meal process as applicable to the individual home.
- Respond to any emergency situations as requested by the home.
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification:
- Excellent customer service skills.
- IT literacy – competent with the use of systems.
- Previous telephone experience.
- Professional telephone manner.
- Knowledge of general administration.
- Good communication skills.
- Neat and well presented.
- Excellent written and verbal English.
Bank Admin Assistant in Worthing employer: Cinnamon
Contact Detail:
Cinnamon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Admin Assistant in Worthing
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care home sector. A personal recommendation can go a long way in landing that Bank Admin Assistant role.
✨Tip Number 2
Be ready for that interview! Research Merriman Grange and understand their values and what makes them one of the UK’s Best Companies to Work For. Tailor your answers to show how you fit into their culture and can contribute to their team.
✨Tip Number 3
Practice your customer service skills! As the first point of contact, you'll need to impress with your professionalism. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Bank Admin Assistant in Worthing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bank Admin Assistant role. Highlight your relevant skills, especially in IT and administration, and don’t forget to showcase your customer service experience. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. Mention your attention to detail and any previous experience in similar roles. Let us know what makes you excited about working with us at Merriman Grange!
Show Off Your Communication Skills: Since you'll be the first point of contact at our home, it's crucial to demonstrate your excellent written and verbal communication skills. Make sure your application is clear, concise, and free from errors. We love a neat presentation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our fantastic company benefits!
How to prepare for a job interview at Cinnamon
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Assistant/Receptionist role. Familiarise yourself with the key tasks mentioned in the job description, such as handling HR-related administration and managing reception duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
As the first point of contact at the care home, excellent customer service is crucial. Prepare examples from your past experiences where you've provided outstanding service or handled difficult situations. This will highlight your ability to create a welcoming environment for visitors and residents alike.
✨Brush Up on IT Skills
Since the role requires good IT experience, be ready to discuss your proficiency with various systems and software. If you have specific examples of how you've used technology to improve efficiency or solve problems in previous roles, share those during the interview. It’ll show that you’re capable and tech-savvy!
✨Practice Professional Communication
Given the importance of communication in this role, practice your verbal and written skills before the interview. You might want to rehearse common interview questions and prepare a few thoughtful questions to ask the interviewer. This will not only help you feel more confident but also demonstrate your professionalism and attention to detail.
