At a Glance
- Tasks: Drive sales and marketing efforts to fill our luxurious care home with new residents.
- Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
- Benefits: Competitive salary, commission, and great company benefits in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your sales skills.
- Qualifications: Ambitious, compassionate, and self-motivated individuals with strong communication skills.
- Other info: Flexible hours with opportunities for personal growth in a dynamic team.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary (D.O.E) plus commission and company benefits.
Full Time Hours.
A Top 20 Care Home Group 2025! Awarded ‘One Of The UK’s Best Companies To Work For’.
Parkfield Grange is a luxurious 80 bedded residential and dementia care home situated in Stourbridge. We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.
You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA’s are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Main Responsibilities:
- Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with all key care influences.
- Identify new sales opportunities and ensure that, where possible, these come to completion.
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.
Person Specification:
This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Home Admissions Advisor in Stourbridge employer: Cinnamon
Contact Detail:
Cinnamon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Admissions Advisor in Stourbridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to talk about yourself and what you can bring to the table as a Home Admissions Advisor. Keep it concise but engaging – show them your passion for helping others and your sales skills.
✨Tip Number 3
Follow up! After meeting someone or applying for a role, send a quick message to thank them for their time or express your enthusiasm for the position. A little persistence goes a long way in making you memorable.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team at Parkfield Grange. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Home Admissions Advisor in Stourbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work with us at Parkfield Grange.
Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets and build relationships.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our amazing team!
How to prepare for a job interview at Cinnamon
✨Know Your Stuff
Before the interview, make sure you understand the role of a Home Admissions Advisor inside out. Familiarise yourself with the company’s values and vision, especially how they relate to customer service and sales. This will help you demonstrate your alignment with their goals.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and customer service excellence. Think about times when you exceeded targets or built strong relationships with clients. This will show them you’re not just a good fit, but a great one!
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing multiple leads or dealing with difficult customers. Practise your responses to these scenarios so you can showcase your problem-solving skills and adaptability during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, sales strategies, or upcoming marketing events. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.