At a Glance
- Tasks: Be the friendly face of our care home, handling reception and admin tasks.
- Company: Join a top-rated care home group known for its supportive culture.
- Benefits: Enjoy paid breaks, staff meals, and a range of employee perks.
- Other info: Flexible shifts with opportunities for career growth and training.
- Why this job: Make a difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Strong customer service skills and good IT knowledge are essential.
The predicted salary is between 13.47 - 13.47 £ per hour.
- Administration Assistant
- £13.47 per hour plus company benefits
- Full Time- 42 hrs per week
- A Top 20 Care Home Group 2025! Awarded One Of The 'UK's Best Companies To Work For'
Eastcote Park is a stunning and luxurious Care Village in Solihull.
We are looking for a full-time Administration Assistant/Receptionist to be the first point of contact at the home.
This role requires someone who has a range of skills with good IT experience and attention to detail.
You will be part of a team and work to a rota and will require flexibility on working days.
Your shifts will be 12hr shiftsbetween the hours of 8am - 8pm and will includeworking one weekend in four.
In addition to reception duties you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to assist in the Administrator's absence.
Our team member benefits include
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- 'Spice of Life' - Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
We also provide a comprehensive induction, support and training and encourage career development.
Main Responsibilities
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person's identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
- Organise internal meetings and ensure that any requirements have actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
- Excellent customer service skills
- IT literacy - competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
Administration Assistant in Solihull employer: Cinnamon
Cinnamon is an exceptional employer, offering a nurturing work culture where Care Assistants can thrive while making a meaningful impact in the lives of residents at Rivermede Court. With competitive wages, paid breaks, and comprehensive benefits, employees are supported both personally and professionally, with ample opportunities for career advancement in the heart of Egham, England.
