At a Glance
- Tasks: Lead a passionate team to deliver exceptional hospitality in a luxurious care home.
- Company: Cinnamon Care, opening a state-of-the-art residential and dementia care home.
- Benefits: Competitive pay, full-time hours, and a supportive work environment.
- Other info: Join us in September 2026 for an exciting new chapter!
- Why this job: Make a real difference in residents' lives while working in a vibrant setting.
- Qualifications: Experience in hotel or catering management and strong communication skills.
The predicted salary is between 30000 - 32000 £ per year.
£16.07 per hour plus company benefits. Full Time hours to include some weekend working. Thurnby Fields, Leicester – Opening September 2026!
Cinnamon Care are excited to be opening Thurnby Fields, a luxurious residential and dementia care home based in Thurnby, Leicestershire. This home will offer state-of-the-art facilities, which include 73 bedrooms and also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
QualificationsYou will require a background in hotel or catering management, knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
Responsibilities- Monitor, control and manage the home’s budgets, ensuring the departments use nominated suppliers.
- Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money.
- Monitor and support the dining areas at meal times ensuring that the highest standards are met.
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home.
- Ensure that the whole home team are appropriately trained and customer service standards are met at all times.
Hospitality Supervisor in England employer: Cinnamon
Cinnamon Care is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. As we prepare to open our luxurious Thurnby Fields care home in Leicester, we are committed to providing our Hospitality Supervisors with comprehensive training, competitive pay, and a supportive environment where your contributions directly enhance the lives of our residents. Join us in creating a warm and welcoming atmosphere while enjoying the unique benefits of working in a state-of-the-art facility.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about scenarios where you've ensured high customer satisfaction or managed a team effectively. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to chat with potential employers, share your enthusiasm for creating memorable experiences for residents. This will help you stand out as a candidate who truly cares about the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality Supervisor in England
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and making residents feel at home.
Tailor Your CV:Make sure your CV highlights relevant experience in hotel or catering management. We’re looking for specific examples of how you've managed budgets, trained teams, or ensured high standards in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team at Thurnby Fields.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Cinnamon
✨Know Your Stuff
Make sure you brush up on your knowledge of hospitality management, especially in a care home setting. Familiarise yourself with the specific responsibilities mentioned in the job description, like budget control and food presentation. This will show that you're serious about the role and understand what it entails.
✨Showcase Your People Skills
As a Hospitality Supervisor, you'll be dealing with residents, families, and team members regularly. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlighting your strong communication skills will demonstrate that you're the right fit for maintaining high customer satisfaction.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like managing a busy dining area or addressing a resident's complaint. Think through potential scenarios beforehand and prepare your responses. This will help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Since this role is in a luxurious care home, showing that you understand the importance of presentation can set you apart from other candidates. It reflects your commitment to the standards expected in the position.
