Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch hospitality and resident satisfaction in a luxurious care environment.
- Company: Join a Top 20 Care Home group, recognised as one of the UK's best companies to work for.
- Benefits: Enjoy paid breaks, staff meals, pension scheme, and exciting employee perks.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hotel or catering management with strong communication skills.
- Other info: Flexible hours required; great opportunity for career growth in a supportive team.
The predicted salary is between 13 - 20 £ per hour.
£16.49 per hour - plus company benefits
Full Time Hours
A Top 20 Care Home group 2025! Awarded One Of The UKs Best Companies To Work For
Please note - We are unable to offer sponsorship for this position.
Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living apartments as well as an 85 bedded nursing, residential and dementia care home.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times to our residents and Apartment owners.
Our team member benefits include:
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- Spice of Life Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
- Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
- Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
- Monitor and support the dining areas at meal times ensuring that the highest standards are met
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
- Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Flexibility of working hours are required as you may be covering some weekend and evening events.
Hospitality Supervisor in Maidstone employer: Cinnamon Care
Contact Detail:
Cinnamon Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about how you would handle specific situations, like managing a team during busy meal times or ensuring customer satisfaction. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your passion for hospitality! During interviews, share stories that highlight your experience in delivering exceptional service and managing teams. This will help you connect with potential employers and demonstrate that you’re the right fit for their care home.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our amazing team at Emerson Park.
We think you need these skills to ace Hospitality Supervisor in Maidstone
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and making residents feel at home.
Tailor Your CV: Make sure your CV highlights relevant experience in hotel or catering management. We’re looking for specific examples of how you've managed budgets, trained teams, or improved customer satisfaction in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Emerson Park.
How to prepare for a job interview at Cinnamon Care
✨Know Your Stuff
Make sure you brush up on your knowledge of hospitality management, especially in a care home setting. Familiarise yourself with budget control, food presentation, and customer service standards. This will show that you're not just passionate but also well-informed about the role.
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure situations. Highlight your ability to train and motivate staff, as this is crucial for maintaining high standards.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would handle difficult conversations with residents or team members, ensuring that everyone feels heard and valued.
✨Demonstrate Your Passion for Care
This position is all about ensuring residents are comfortable and happy. Share your personal motivations for wanting to work in a care environment. Whether it's a personal experience or a genuine desire to make a difference, let your passion shine through during the interview.
