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- Tasks: Lead a team to deliver exceptional hospitality and ensure resident satisfaction.
- Company: Join a top-rated care home group recognised for its outstanding workplace culture.
- Benefits: Enjoy paid breaks, staff meals, and a range of employee perks.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong communication skills required.
- Other info: Flexible hours with opportunities for recognition and career growth.
The predicted salary is between 13 - 16 £ per hour.
£16.49 per hour - plus company benefits
Full Time Hours
A Top 20 Care Home group 2025! Awarded One Of The UKs Best Companies To Work For
Please note - We are unable to offer sponsorship for this position.
Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living apartments as well as an 85 bedded nursing, residential and dementia care home.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times to our residents and Apartment owners.
Our team member benefits include:
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- Spice of Life Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members. You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
- Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
- Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
- Monitor and support the dining areas at meal times ensuring that the highest standards are met
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
- Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Flexibility of working hours are required as you may be covering some weekend and evening events.
Locations
Hospitality Supervisor in Kent, Swanley employer: Cinnamon Care
Contact Detail:
Cinnamon Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor in Kent, Swanley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about how you would handle specific situations, like managing budgets or ensuring high customer satisfaction. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to research the company culture of the places you’re applying to. Understanding their values and what makes them one of the UK's best companies to work for will help you tailor your approach and show that you’re a perfect fit.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you that Hospitality Supervisor position!
We think you need these skills to ace Hospitality Supervisor in Kent, Swanley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and making residents feel at home.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Supervisor role. Highlight your experience in hotel or catering management, and don’t forget to mention any budget control or team management skills you've got. We love seeing relevant experience!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Cinnamon Care
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of hospitality management. Familiarise yourself with budget control, food presentation, and customer service standards. This will show that you're not just passionate but also well-informed about what the role entails.
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll be leading a team. Be ready to share examples of how you've successfully managed teams in the past. Talk about your experience in training staff and maintaining high performance standards. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
Strong communication skills are key in this position. During the interview, practice clear and concise communication. Make sure to listen actively and respond thoughtfully to questions. This will reflect your ability to interact effectively with residents, team members, and families.
✨Be Flexible and Adaptable
The role requires flexibility in working hours, so be prepared to discuss your availability for evenings and weekends. Share any previous experiences where you had to adapt to changing circumstances or schedules. This will highlight your willingness to go the extra mile for the residents and the team.
