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- Tasks: Lead a team to ensure high standards of hospitality and resident satisfaction.
- Company: Join a top-rated care home group recognised for its excellent workplace culture.
- Benefits: Earn £17.34 per hour plus great company benefits and full-time hours.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hotel or catering management and strong communication skills required.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
Job Description
Hospitality Supervisor
£17.34 per hour plus company benefits
Full Time hours to include some weekend working
A Top 20 Rated Care Home Group 2025!
Awarded 'One of the UKs Best Companies to Work For
Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity*Spice of Life Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards
The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
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Hospitality Supervisor employer: Cinnamon Care
Contact Detail:
Cinnamon Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to hospitality management. Think about how you would handle specific situations, like managing budgets or ensuring high customer satisfaction. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Showcase your passion for hospitality! When you get the chance to chat with potential employers, share stories that highlight your commitment to creating a comfortable and enjoyable environment for residents. This will help you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our amazing team at Watermeadow Grange.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing excellent service and making residents happy.
Tailor Your CV: Make sure your CV highlights relevant experience in hotel or catering management. We’re looking for specific examples of how you've managed budgets or trained teams, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Cinnamon Care
✨Know Your Stuff
Make sure you brush up on your knowledge of hospitality management, especially in a care home setting. Familiarise yourself with budget control, food presentation, and the importance of customer satisfaction. This will show that you're not just passionate but also well-informed.
✨Showcase Your Leadership Skills
As a Hospitality Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved service standards. Highlight your communication skills and how you handle challenges within a team.
✨Understand the Company Culture
Research Watermeadow Grange and its values. Knowing that they are rated as one of the UK's best companies to work for can help you align your answers with their ethos. Be ready to discuss how you can contribute to maintaining their high standards and positive environment.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the company’s future plans. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.