Care Coordinator

Care Co‑Ordinator

£35,500 per annum Plus company benefits

Full‑time hours

A Top 20 Care Home Group 2025!

Awarded One Of The UKs Best Companies To Work For

Eastcote Park is a stunning and luxurious Care Village in Solihull.

We are recruiting a Care Co‑ordinator to assist the General Manager and Deputy Managers in the day to day running of the home on a 24‑hour basis. You will help to maintain and improve quality Care standards and also stand in for the Deputy Managers across the whole range of their duties in their absence.

The Care Coordinator sets the standard for Team Leaders, Senior Care and Care Assistant responsibilities, including ensuring excellence in resident care, providing outreach and support to families.

Main Responsibilities

1. Co‑ordinate the resident assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan.
2. Ensure that all relevant information in respect of each resident is communicated as appropriate to achieve delivery of a person‑centred approach.
3. To work hands‑on with the team to ensure the appropriate levels of care are always in place. Lead by example.
4. To prepare the weekly A&I report and action any concerns noted to improve quality outcomes.
5. Oversee the Safe Medication Management programme, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs.
6. To assist to complete all supervision meetings and yearly performance reviews with staff in the department, ensuring that the Cinnamon Care process is always followed.
7. Ensure appropriate staff coverage through effective staff scheduling and completion of daily assignments in the absence of a Deputy Manager.
8. To conduct formal procedures alongside the Deputy Manager, such as investigations and disciplinaries.

Person Specification

• Be working towards or have an NVQ 4 in Care or a Level 5 in Care Management or a Registered Managers Award or QCF Level 4 Diploma in Management.
• Two years experience in long‑term care or similar industry.
• Plan, implement, evaluate, and clearly document care delivery.
• Team player, decisive, initiative‑taking, initiative‑taking, flexible, and adaptable.
• Awareness of COSHH and CQC regulations.
• Working knowledge of Health and Safety legislation.