At a Glance
- Tasks: Lead front of house operations and ensure high standards of hospitality for residents.
- Company: Join a Top 20 Care Home Group, recognised as one of the UK’s Best Companies to Work For.
- Benefits: Enjoy a competitive salary of £40,000 plus company benefits and full-time hours.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a real difference in residents' lives while working in a beautiful care home.
- Qualifications: Experience in hospitality management with strong communication and leadership skills.
The predicted salary is between 40000 - 40000 £ per year.
£40,000 Per Annum Plus Company Benefits. Full Time hours to include some weekend working. Watermeadow Grange in Topsham, Exeter is a beautiful care home providing 86 spacious ensuite bedrooms including a community dedicated to the care of people living with dementia.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Services Manager. The role will be to ensure that high standards and high customer satisfaction are delivered at all times. The Hospitality Services Manager is responsible for ensuring that all front of house operations run smoothly within the home and that the residents are comfortable and happy. This includes keeping all areas of the home clean, ensuring the food is delicious and enjoyable, and that team members are accommodating and helpful at all times.
The Hospitality Services Manager needs strong communication skills when dealing with team members, residents, and family members. A background in hotel, restaurant, or catering sector is required, along with knowledge of budget control, purchasing, auditing of environment, food preparation, and presentation.
Main Responsibilities:
- Monitor, control and manage the home's budgets, ensuring the departments use nominated suppliers.
- Recruit, train and manage all team members in conjunction with the General Manager, ensuring that performance standards are understood and maintained.
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef to achieve a quality service that is value for money.
- Monitor and support the dining areas at meal times ensuring that the highest standards are met.
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests.
- Ensure that the whole team is appropriately trained and customer service standards are met at all times.
HOSPITALITY SERVICES MANAGER in Topsham employer: Cinnamon Care Collection
Cinnamon Care Collection offers a supportive and inclusive work environment at Netley Court, where employees are valued for their contributions and encouraged to grow professionally. With flexible part-time hours, comprehensive training, and opportunities for career advancement in the healthcare sector, this role is perfect for those seeking meaningful employment while balancing personal commitments. The warm and welcoming atmosphere fosters teamwork and camaraderie, making it an excellent place to develop your skills and make a difference in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land HOSPITALITY SERVICES MANAGER in Topsham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cinnamon Care Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cinnamon Care Collection
Don't be shy about reaching out to Cinnamon Care Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace HOSPITALITY SERVICES MANAGER in Topsham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cinnamon Care Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cinnamon Care Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
