Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure high standards of hospitality and resident satisfaction.
- Company: Join a top-rated care home group recognised for its excellent workplace culture.
- Benefits: Enjoy competitive pay, paid breaks, staff meals, and various employee perks.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hotel or catering management and strong communication skills required.
- Other info: Flexible hours with opportunities for training and career advancement.
The predicted salary is between 13 - 16 £ per hour.
£16.49 per hour - plus company benefits
Full Time Hours
A Top 20 Care Home group 2025! Awarded One Of The 'UK's Best Companies To Work For'
Please note - We are unable to offer sponsorship for this position.
Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living apartments as well as an 85 bedded nursing, residential and dementia care home.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times to our residents and Apartment owners.
Our team member benefits include:
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- 'Spice of Life' – Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
Responsibilities
- Monitor, control and manage the home's budgets, ensuring the departments use nominated suppliers
- Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
- Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
- Monitor and support the dining areas at meal times ensuring that the highest standards are met
- Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
- Ensure that the whole home team are appropriately trained and customer service standards are met at all times
- Flexibility of working hours are required as you may be covering some weekend and evening events
Hospitality Supervisor in Swanley employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor in Swanley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help us understand what they value and how we can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want to sound confident and show off our hospitality skills!
✨Tip Number 3
Dress to impress! Make sure we look the part for the interview. A smart appearance shows that we take the role seriously and are ready to represent the company.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Hospitality Supervisor in Swanley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing top-notch service and making residents feel at home.
Tailor Your CV: Make sure your CV highlights relevant experience in hotel or catering management. We’re looking for specific examples of how you've managed budgets, trained teams, or improved customer satisfaction in previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Emerson Park.
How to prepare for a job interview at Cinnamon Care Collection
✨Know Your Stuff
Make sure you brush up on your knowledge of hospitality management, especially in a care home setting. Familiarise yourself with budget control, food preparation, and presentation standards. This will show that you're not just passionate but also well-informed about the role.
✨Showcase Your Communication Skills
As a Hospitality Supervisor, strong communication is key. Prepare examples of how you've effectively communicated with team members, residents, and families in past roles. This will demonstrate your ability to maintain high customer satisfaction and ensure smooth operations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a complaint from a resident or managing a busy meal service. Think through your responses ahead of time, focusing on how you would maintain high standards and ensure a positive experience for everyone involved.
✨Emphasise Team Leadership
Highlight your experience in recruiting, training, and managing teams. Be prepared to discuss how you've motivated staff to meet performance standards and how you handle challenges within a team. This will show that you can lead effectively in a dynamic environment.
