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For Companies At a Glance
- Tasks: Drive sales and marketing efforts to fill our luxurious care home with new residents.
- Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
- Benefits: Enjoy paid breaks, staff meals, discounts, and recognition awards.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Sales experience, strong communication skills, and a passion for helping others.
- Other info: Flexible hours available, with opportunities for growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary Dependent On Experience Plus Commission
Full Time Hours
A Top 20 Care Home Group 2025! Awarded ‘One Of The UK’s Best Companies To Work For’ Emerson Park is a luxurious Care Village situated in Hextable, near Swanley. This stunning care village comprises 47 independent living apartments as well as an 85 bedded nursing, residential and dementia care home.
Overview
We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue. There may be times when you will be required to support our other local homes in Blackheath and occasionally Kenley. Part time hours may be considered.
You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA’s are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Benefits
- Paid Breaks
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- ‘Spice of Life’ – Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
Main Responsibilities
- Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with all key care influences.
- Identify new sales opportunities and ensure that, where possible, these come to completion.
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.
Person Specification
This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Location: Swanley, UK
HOME ADMISSIONS ADVISOR in Swanley employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOME ADMISSIONS ADVISOR in Swanley
✨Tip Number 1
Get to know the company inside out! Research Emerson Park and its values, so you can show how your skills align with their mission during interviews. This will help us stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to care homes. Building relationships can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions specific to sales and customer service roles. We can even do mock interviews with friends or family to boost our confidence and refine our answers.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing our appreciation for the opportunity. It shows professionalism and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace HOME ADMISSIONS ADVISOR in Swanley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about joining our team at Emerson Park.
Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and keep it simple!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Cinnamon Care Collection
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Home Admissions Advisor. Familiarise yourself with the responsibilities listed in the job description, especially around sales and marketing activities. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Compassion
As this role involves working closely with potential residents and their families, it's crucial to demonstrate your compassion and dedication during the interview. Share examples from your past experiences where you've provided excellent customer service or supported someone in need, highlighting your ability to connect with people.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This not only shows your interest but also helps you determine if the company aligns with your values and career goals.
✨Be Flexible and Adaptable
The job requires flexibility in covering various shifts and supporting different homes. During the interview, emphasise your adaptability and willingness to take on new challenges. Share specific instances where you've successfully adjusted to changing circumstances in previous roles.
