At a Glance
- Tasks: Drive sales and marketing efforts to fill our luxury care home with new residents.
- Company: Join a top-rated care home group recognised as one of the UK's best companies to work for.
- Benefits: Competitive salary, commission, and great company benefits await you.
- Other info: Flexible hours and opportunities for personal growth in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Sales experience and a passion for customer service are essential.
The predicted salary is between 36000 - 60000 £ per year.
A Top 20 Care Home Group 2025 awarded 'One Of The UK's Best Companies To Work For'. Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.
We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.
You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA's are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Main Responsibilities:
- Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with all key care influences.
- Identify new sales opportunities and ensure that, where possible, these come to completion.
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as and when required.
Person Specification:
This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
Home Admissions Advisor in London employer: Cinnamon Care Collection
Sutton Park Grange is an exceptional employer, recognised as one of the 'UK’s Best Companies To Work For', offering a supportive and nurturing work environment for Care Assistants. With competitive pay, paid breaks, and comprehensive training opportunities, we prioritise employee growth and development while fostering a close-knit team culture that values passion and dedication to care. Located in the beautiful Sutton Coldfield, our luxurious care home provides a rewarding setting for those looking to make a meaningful impact in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Home Admissions Advisor in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you meet someone, be ready to explain who you are and what you’re looking for in a concise and engaging way. This will help you make a memorable impression and could lead to potential job opportunities.
✨Tip Number 3
Follow up! After meeting someone or attending an event, drop them a quick message to say thanks and keep the conversation going. This shows your enthusiasm and keeps you on their radar for any future roles.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles, including the Home Admissions Advisor position. Make sure to check it out regularly and apply directly to increase your chances of landing that dream job!
We think you need these skills to ace Home Admissions Advisor in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Home Admissions Advisor role. Highlight your sales experience and any relevant customer service skills that show you can connect with potential residents and their families.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping others and how your values align with the Cinnamon Care Collection. Be sure to mention why you’re excited about this specific role.
Showcase Your Achievements:When detailing your previous roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you’ve met or exceeded targets in past positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Cinnamon Care Collection
✨Know Your Stuff
Before the interview, make sure you understand the role of a Home Admissions Advisor inside out. Familiarise yourself with the services offered by Eden Court and the Cinnamon Care Collection. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Sales Skills
Since this role is all about sales and marketing, be prepared to discuss your previous experiences in these areas. Bring examples of how you've successfully met targets or developed new contacts in past roles. This will demonstrate your ability to excel in the position.
✨Emphasise Customer Service
Highlight your commitment to providing exceptional customer service. Share specific instances where you've gone above and beyond for clients. This is crucial in a care home environment, and it shows that you align with the values of the company.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, future projects, or how success is measured in the role. It shows you're engaged and serious about the opportunity, which can leave a lasting impression.
