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- Tasks: Lead a team to ensure top-notch hospitality and resident satisfaction in a luxurious care home.
- Company: Join a Top 20 Care Home Group, recognised as one of the UK's Best Companies to Work For.
- Benefits: Enjoy a competitive salary of £17.34 per hour plus fantastic company benefits.
- Why this job: Be part of a caring community that values high standards and employee satisfaction.
- Qualifications: Experience in hotel or catering management with strong communication skills required.
- Other info: Full-time hours with opportunities for training and development.
The predicted salary is between 36000 - 48000 £ per year.
Hospitality Supervisor
£17.34 per hour plus company benefits
Full Time Hours
A Top 20 Care Home Group 2025!
Awarded One Of The ‘UK’s Best Companies To Work For’
Rokewood Court is a stunning 64 bed care home that provides the most luxurious surroundings and the very best in care and support.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
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Hospitality Supervisor employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the specific needs and expectations of a care home environment. Understanding the unique challenges and requirements in hospitality within this sector will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the care home industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Hospitality Supervisor role.
✨Tip Number 3
Prepare to discuss your experience in budget control and team management. Be ready to share specific examples of how you've successfully managed these areas in previous roles, as they are crucial for this position.
✨Tip Number 4
Showcase your communication skills during any interactions with us. As a Hospitality Supervisor, effective communication is key, so demonstrate your ability to engage positively with both team members and residents.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hospitality Supervisor position. Tailor your application to highlight relevant experience in hotel or catering management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in managing budgets, training staff, and ensuring high standards of customer service. Use specific examples to demonstrate your skills and achievements in these areas.
Showcase Communication Skills: Since strong communication is crucial for this role, make sure to illustrate your ability to interact effectively with team members, residents, and their families. Mention any relevant experiences where you successfully managed relationships or resolved conflicts.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a Hospitality Supervisor.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Experience
Be ready to discuss your previous roles in hospitality or catering management. Highlight specific examples where you successfully managed budgets, trained staff, or improved customer satisfaction.
✨Demonstrate Strong Communication Skills
Since the role requires interaction with residents, team members, and families, practice articulating your thoughts clearly. Prepare to share instances where effective communication led to positive outcomes.
✨Understand the Company Culture
Research Rokewood Court and its values. Be prepared to explain how your personal values align with theirs, especially regarding high standards of care and customer service.
✨Prepare Questions
Have thoughtful questions ready about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
