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- Tasks: Lead a team to ensure top-notch hospitality and resident satisfaction.
- Company: Join a top-rated care home group known for its excellent work culture.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while working in a luxurious setting.
- Qualifications: Experience in hotel or catering management is essential; strong communication skills are a must.
- Other info: Full-time role with opportunities for growth and development.
The predicted salary is between 27000 - 40000 £ per year.
Hospitality Supervisor
£33,280 per annum plus company benefits
Full Time Hours
A Top 20 Care Home Group 2025!
Awarded ‘One of the UK’s Best Companies To Work For’
Sunnybank House is a luxurious residential and dementia 60 bedded care home located in Eastleigh.
This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times.
The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.
You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.
The main responsibilities for this role are:
1. Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
2. Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
3. Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
4. Monitor and support the dining areas at meal times ensuring that the highest standards are met
5. Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
6. Ensure that the whole home team are appropriately trained and customer service standards are met at all times
Hospitality Supervisor employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the unique challenges and requirements of hospitality in a care setting will help you stand out as a candidate who is genuinely passionate about providing excellent service.
✨Tip Number 2
Network with professionals in the care home industry. Attend local events or join online forums to connect with current employees or supervisors. This can provide you with insider knowledge about the role and may even lead to a referral.
✨Tip Number 3
Showcase your leadership skills during any informal interactions or interviews. Be prepared to discuss how you've successfully managed teams in the past, particularly in high-pressure situations, as this is crucial for a Hospitality Supervisor role.
✨Tip Number 4
Research Sunnybank House and its values. Understanding their mission and what makes them one of the UK's best companies to work for will allow you to tailor your approach and demonstrate your alignment with their goals during discussions.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, catering management, and team leadership. Emphasise any previous roles where you managed budgets or ensured high customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've maintained high standards in previous positions and how you can contribute to the team at Sunnybank House.
Highlight Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively communicated with team members, residents, and families in past roles. This will demonstrate your suitability for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at Cinnamon Care Collection
✨Showcase Your Experience
Be ready to discuss your background in hotel or catering management. Highlight specific examples where you've successfully managed budgets, trained staff, or improved customer satisfaction.
✨Demonstrate Strong Communication Skills
Since the role requires interaction with team members, residents, and families, practice articulating your thoughts clearly. Prepare to share instances where effective communication led to positive outcomes.
✨Understand the Importance of Quality Service
Familiarise yourself with the standards expected in a care home environment. Be prepared to discuss how you would ensure high-quality food presentation and service, and how you would handle any challenges that arise.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the company culture, team dynamics, and expectations for the Hospitality Supervisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
