Home Admissions Advisor

Home Admissions Advisor

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Drive sales and marketing for a luxury retirement community while exceeding targets.
  • Company: Join a top-rated care home group known for its supportive culture.
  • Benefits: Full-time role with opportunities for personal growth and development.
  • Other info: Dynamic team environment with a focus on community engagement.
  • Why this job: Make a meaningful impact in the lives of residents and their families.
  • Qualifications: Sales experience and a passion for customer service are essential.

The predicted salary is between 36000 - 60000 £ per year.

Competitive salary, plus uncapped commission

Realistic OTE from £65,000

Full-time hours

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies to Work For’

About Us

Eden Court is exceptional. Located in the heart of Battersea, it offers 28 luxury apartments alongside a 71-bed care home. This is an age-exclusive development like no other.

We’re growing our team and are looking for an ambitious, relationship-focused salesperson to join us.

This is a sales role with a difference.

While many sales positions focus solely on targets and transactions, this role combines commercial success with genuine purpose. You’ll support individuals and families as they navigate one of life’s most important, and often emotional, decisions, providing guidance, reassurance and support when it matters most.

For the right person, there are few careers that offer the opportunity to make such a meaningful difference while also being rewarded financially.

Many of our highest-performing Home Admissions Advisors have come from a variety of sectors, including property, hospitality, healthcare, retail and professional services. What they share is a passion for people, a talent for building trusted relationships and the drive to succeed.

If you’re motivated by achieving results, enjoy meeting new people, thrive on creating opportunities and want a role where your success directly impacts the lives of others, as well as your own remuneration, we’d love to hear from you.

Working alongside our existing Home Admissions Advisor and the wider leadership team, you’ll play a key role in driving occupancy, delivering an exceptional customer experience and supporting the continued success of Eden Court.

You’ll be a visible ambassador for Eden Court, building relationships across the local community, developing professional networks and ensuring every prospect receives an outstanding experience from their first enquiry through to moving in.

What You’ll Be Doing

  • Building strong relationships with prospective residents, families and professional referrers.
  • Managing enquiries and guiding families through the decision-making journey.
  • Maintaining an accurate sales pipeline and ensuring timely follow-up of all opportunities.
  • Identifying new business development opportunities within the local community.
  • Supporting events, exhibitions and marketing activities to promote the home.
  • Building and maintaining relationships with healthcare professionals and key local influencers.
  • Working closely with the General Manager and wider team to achieve and exceed occupancy targets.
  • Delivering a first-class customer experience that reflects the values of Cinnamon Care Collection.
  • Helping to maintain a positive local presence through social media and selected online portals, with support from the wider marketing team

About You

We’re looking for someone who is commercially driven, emotionally intelligent and enjoys building long-term relationships.

You’ll Be

  • Ambitious and motivated by success.
  • A confident communicator with excellent interpersonal skills.
  • Naturally proactive and organised.
  • Comfortable managing multiple priorities.
  • Professional, resilient and self-motivated.
  • Passionate about delivering exceptional customer service.
  • Experienced in sales, business development or relationship management, although your sector background is less important than your ability to connect with people and build trust.
  • Most importantly, you’ll understand that great selling is about understanding people’s needs, earning their confidence and helping them make the right decision at the right time.
  • At Cinnamon, we’re determined to be the difference for the people we support, their families and our communities. We’re looking for someone who shares that ambition. Someone who is as exceptional as we are, takes pride in delivering outstanding experiences, builds meaningful relationships and achieves exceptional results.

In return, you’ll have the opportunity to build a rewarding career with one of the UK’s Best Companies to Work For and a leading care provider, where your contribution, success and potential will be recognised and rewarded

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Home Admissions Advisor employer: Cinnamon Care Collection

Sutton Park Grange is an exceptional employer, recognised as one of the 'UK’s Best Companies To Work For', offering a supportive and nurturing work environment for Care Assistants. With competitive pay, paid breaks, and comprehensive training opportunities, we prioritise employee growth and development while fostering a close-knit team culture that values passion and dedication to care. Located in the beautiful Sutton Coldfield, our luxurious care home provides a rewarding setting for those looking to make a meaningful impact in the lives of our residents.

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Contact Details:

Cinnamon Care Collection Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Home Admissions Advisor

Tip Number 1

Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals already working in roles you aspire to. You never know who might have the inside scoop on job openings!

Tip Number 2

Show your passion for the role! When you get the chance to chat with potential employers, make sure to express why you’re excited about working at Eastcote Park. Share your thoughts on how you can contribute to their mission and values – it’ll set you apart from the crowd.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position and why you’d be a perfect fit.

Tip Number 4

Don’t forget to apply through our website! We’ve got all the latest job openings listed there, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter!

We think you need these skills to ace Home Admissions Advisor

Sales Skills
Customer Service
Marketing Coordination
Data Management
Report Preparation
Lead Generation
Event Coordination

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work at Eastcote Park.

Tailor Your CV:Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Eastcote Park.

How to prepare for a job interview at Cinnamon Care Collection

Know Your Product

Familiarise yourself with Eastcote Park and the services it offers. Understand the unique selling points of the care home and how they align with the values of the Cinnamon Care Collection. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.

Showcase Your Sales Skills

Prepare to discuss your previous sales experiences, particularly in a similar environment. Be ready to share specific examples of how you've met or exceeded targets, and how you can apply those skills to fill the home with the right clients. Use metrics to back up your achievements!

Emphasise Customer Service

As a Home Admissions Advisor, exceptional customer service is key. Think of instances where you've gone above and beyond for a client. Be prepared to explain how you would handle inquiries and follow-ups to ensure potential residents feel valued and informed throughout their journey.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales strategies, and community engagement initiatives at Eastcote Park. This shows your enthusiasm for the role and helps you assess if the company culture aligns with your values.