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For Companies At a Glance
- Tasks: Drive sales and marketing for a luxury retirement community while exceeding targets.
- Company: Join a top-rated care home group known for its supportive culture.
- Benefits: Full-time role with opportunities for personal growth and development.
- Why this job: Make a meaningful impact in the lives of residents and their families.
- Qualifications: Sales experience and a passion for customer service are essential.
- Other info: Dynamic team environment with a focus on community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Home Admissions Advisor
Competitive Salary (D.O.E) Plus Commission And Company Benefits
Full Time Hours
A Top 20 Care Home Group 2025!
Awarded ‘One Of The UK’s Best Companies To Work For’ Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.
About the role
We have an exciting opportunity as we are adding an additional Home Admissions Advisor to our team. We are looking for an ambitious, dedicated and compassionate sales person who will work alongside our current Home Admissions Advisor ensuring the effective daily operation of Sales and Marketing whilst meeting and exceeding budget targets and filling the home with the agreed client base and maximising revenue.
You will demonstrate the highest levels of professionalism and customer service at all times whilst promoting the values and vision of the Cinnamon Care Collection. Our HAA’s are expected to promote the homes at all times and to carry out external business development, establishing community and professional links.
Main Responsibilities
- Update the Sales and Marketing activity database on an ongoing basis and produce activity reports on a daily, weekly or ad hoc basis.
- Co-ordinate input from all team members.
- Assist in answering all general sales and marketing enquiries from colleagues and customers, brochure requests, internet enquiries and other channels.
- Acquire information and collate responses and data from customers as required, including chasing up outstanding information.
- Assist at Sales and Marketing events with special emphasis on preparation for and coordination of all sales events and exhibitions.
- Record and follow up sales leads to ensure sales targets are met.
- Ensure that all reports are prepared within the required timescale and are accurate.
- Manage and keep up to date the information on the pipeline of potential residents, and when they are likely to become permanent residents, in order to maximise revenue and meet sales targets.
- Develop new contacts and maintain regular and close contacts with all key care influences.
- Identify new sales opportunities and ensure that, where possible, these come to completion.
- Flexibility in covering the Sales & Marketing office over seven days, including weekends and evening hours as required.
Person Specification
- This role involves working very closely with the General Manager. You will need to be decisive, self-motivated, proactive, flexible and adaptable. Confident and enthusiastic with a desire to excel in all areas. You will need to possess the ability to prioritise your workload and be able to work under pressure. The ability to communicate and manage interpersonal relationships, including influencing skills is essential.
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HOME ADMISSIONS ADVISOR employer: Cinnamon Care Collection
Contact Detail:
Cinnamon Care Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOME ADMISSIONS ADVISOR
✨Tip Number 1
Network like a pro! Get out there and connect with people in the care industry. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to professionals already working in roles you aspire to. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with potential employers, make sure to express why you’re excited about working at Eastcote Park. Share your thoughts on how you can contribute to their mission and values – it’ll set you apart from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the position and why you’d be a perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings listed there, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter!
We think you need these skills to ace HOME ADMISSIONS ADVISOR
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping others and are excited about the opportunity to work at Eastcote Park.
Tailor Your CV: Make sure your CV is tailored to the Home Admissions Advisor role. Highlight relevant experience in sales and customer service, and don’t forget to mention any specific achievements that demonstrate your ability to meet targets.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team at Eastcote Park.
How to prepare for a job interview at Cinnamon Care Collection
✨Know Your Product
Familiarise yourself with Eastcote Park and the services it offers. Understand the unique selling points of the care home and how they align with the values of the Cinnamon Care Collection. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in a similar environment. Be ready to share specific examples of how you've met or exceeded targets, and how you can apply those skills to fill the home with the right clients. Use metrics to back up your achievements!
✨Emphasise Customer Service
As a Home Admissions Advisor, exceptional customer service is key. Think of instances where you've gone above and beyond for a client. Be prepared to explain how you would handle inquiries and follow-ups to ensure potential residents feel valued and informed throughout their journey.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales strategies, and community engagement initiatives at Eastcote Park. This shows your enthusiasm for the role and helps you assess if the company culture aligns with your values.
