£12.88 Per Hour Plus Company Benefits
Part time – 24hrs per week to include alternate weekend working
A Top 20 Care Home Group 2026!
Awarded ‘One of the UK’s Best Companies to Work For’ Heathland House is a stunning 66 bedded luxurious residential and dementia care home situated in Ferndown, Dorset.
Admin Assistant
- Part Time
- Ferndown, UK
- Posted 2 days ago
- 12.8812.88 GBP / Year
Admin Assistant
£12.88 Per Hour Plus Company Benefits
Part time – 24hrs per week to include alternate weekend working
A Top 20 Care Home Group 2026!
Awarded ‘One of the UK’s Best Companies to Work For’ Heathland House is a stunning 66 bedded luxurious residential and dementia care home situated in Ferndown, Dorset.
We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.
In addition to reception duties you will provide additional administration support to the Home Administrator on a daily basis – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.
Main Responsibilities
- Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical
- Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
- In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties
- Assist with recruitment tasks, sifting CVs, organising interviews and onboarding
- Organise internal meetings and ensure that any requirements have actioned
- Coordinate the staff meal process as applicable to the individual home
- Respond to any emergency situations as requested by the home
- Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained
Person Specification
- Excellent customer service skills
- IT literacy – competent with the use of systems
- Previous telephone experience
- Professional telephone manner
- Knowledge of general administration
- Good communication skills
- Neat and well presented
- Excellent written and verbal English
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ADMIN ASSISTANT in Ferndown employer: Cinnamon Care Collection
Cinnamon Care Collection offers a supportive and inclusive work environment at Netley Court, where employees are valued for their contributions and encouraged to grow professionally. With flexible part-time hours, comprehensive training, and opportunities for career advancement in the healthcare sector, this role is perfect for those seeking meaningful employment while balancing personal commitments. The warm and welcoming atmosphere fosters teamwork and camaraderie, making it an excellent place to develop your skills and make a difference in residents' lives.
